Senior SAP Testing & Quality Governance Lead

Cognizant; Foster City (CA); Hybrid; USD 81,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant in Foster City, CA, is hiring a Senior SAP Test Manager to define and govern SIT and UAT standards for a major SAP transformation. You’ll lead SIT readiness, ensure traceability, manage defects, and drive governance across multiple delivery partners.

You will collaborate with business and technology teams, provide evidence-based quality insights, and shape test strategy, metrics, and reporting for releases. Hybrid work arrangement with office three days a week may apply.

Qualifications

• 12+ years of experience in software testing, quality engineering, UAT, or related disciplines.
• Significant experience in enterprise testing, SIT leadership, or test governance for complex programs.
• Strong knowledge of test strategy, planning, traceability, risk-based testing, regression management, defect management, and release-readiness controls.
• Experience establishing and governing SIT and UAT standards, readiness checkpoints, governance metrics, KPIs, dashboards, and leadership-level reporting.
• Experience using enterprise test management and defect-tracking tools, preferably OpenText ALM and Jira, including repository structure, data quality, configuration, and reporting governance.
• Ability to interpret testing and quality data, identify risk signals, and communicate clear recommendations to senior stakeholders.
• Strong facilitation, stakeholder management, decision-framing, communication, and risk-escalation skills.
• Experience across business teams, technology groups, system integrators, managed service providers, and external partners.

Responsibilities

• Define and govern SIT and UAT strategies, methodologies, quality standards, test planning practices, governance checkpoints, and readiness criteria across releases and delivery models.
• Lead SIT readiness and governance reviews, oversee the closure of actions, conditions, exceptions, and risks, and provide evidence-based recommendations for release-readiness and sign-off decisions.
• Govern test design standards, requirements-to-test traceability, risk-based testing, regression suite selection, reusable test assets, test evidence, and test management repository practices.
• Establish and govern the defect lifecycle, including defect logging, classification, severity, priority, triage, aging, service-level expectations, root cause analysis, duplicate and invalid defect handling, and deferral controls.
• Define and maintain SIT and UAT metrics, KPIs, dashboards, and reporting standards covering execution progress, test coverage, defects, aging, trends, automation, risks, and overall readiness.
• Establish and govern the UAT approach, methodology, test planning standards, execution-readiness criteria, issue-resolution process, and business acceptance reporting.
• Coordinate UAT activities across business stakeholders and coach business users to validate end-to-end business processes beyond individual functional requirements.
• Partner with delivery teams to improve automation suitability and sustainable regression coverage while maintaining test quality, evidence, and requirements traceability.
• Facilitate governance-level defect and quality reviews, escalating unresolved critical defects, overdue actions, decision gaps, and other material testing risks.
• Use lessons learned, trend analysis, and recurring control gaps to drive measurable improvements in testing practices, quality controls, and governance effectiveness.

Skills

SIT leadership

Test governance

Stakeholder management

Communication

Risk escalation

Quality metrics

Tools

OpenText ALM

Jira

Job description

Cognizant in Foster City, CA, is hiring a Senior SAP Test Manager to define and govern SIT and UAT standards for a major SAP transformation. You’ll lead SIT readiness, ensure traceability, manage defects, and drive governance across multiple delivery partners.

You will collaborate with business and technology teams, provide evidence-based quality insights, and shape test strategy, metrics, and reporting for releases. Hybrid work arrangement with office three days a week may apply.