Senior Salesforce Solution Architect

Wounded Warrior Project; Jacksonville (FL); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible hybrid work schedule

Full medical, dental, and vision coverage

Competitive pay and performance incentives

Mission-focused collaborative team environment

Job summary

The Wounded Warrior Project is seeking a Senior Salesforce Solution Architect. This role focuses on designing and developing software applications, collaborating with stakeholders, and managing a talented team. Ideal candidates will have extensive experience in Salesforce and enterprise application development. Join a mission-driven organization that offers benefits including a flexible hybrid work schedule and comprehensive medical coverage.

Candidates should possess strong analytical skills and a collaborative spirit. With a commitment to empowering veterans, this role is vital for the organization’s mission.

Qualifications

• Seven years of Salesforce implementation experience.
• Five years experience in Salesforce Solutions, Architecture design.
• Proven experience leading teams and projects.
• Ability to document technical processes and flowcharts.
• Demonstrated ability to exercise confidentiality.

Responsibilities

• Oversee the design and development of software applications.
• Collaborate with stakeholders to define application needs.
• Lead discovery workshops to uncover business goals.
• Mentor application developers and provide support.
• Document development processes and standards.

Skills

Designing enterprise applications

Communication of technical concepts

Problem-solving

Collaboration and teamwork

Project management

Proficiency in SQL

Salesforce architecture understanding

Technical best practices

Education

Bachelor's degree in computer science

Tools

Salesforce

Microsoft Office

Snowflake

Job description

Overview

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

Position

The Wounded Warrior Project (WWP) Senior Salesforce Solution Architect is responsible for overseeing the design and development of software applications, including workflows, processes, and system interfaces. This role collaborates with stakeholders, works with development teams, consults on application requirements, and supervises development stages to ensure optimized business operations. The ideal candidate is a strategic thinker with deep expertise in application architecture and Salesforce, capable of designing multi-cloud solutions that maximize business value.

Responsibilities

• Collaborate with business partners, stakeholders, and senior IT teams to uncover business challenges, define application needs, and ensure accountability in building strategic roadmaps that align with business requirements.
• Lead discovery workshops to uncover business challenges and goals.
• Compile and implement application plans for new or existing systems.
• Demonstrate application models/prototypes and integrate user feedback.
• Write and maintain scripts and code, including application installations and updates.
• Mentor application developers and provide technical support to end-users as needed.
• Run diagnostic tests and perform debugging procedures.
• Manage application integration, maintenance, upgrades, and migrations.
• Document development processes, procedures, and standards.
• Ensure a scalable, reliable, and available architecture for applications.
• Design and develop user-focused applications with optimized interfaces across systems, ensuring alignment with architectural patterns, user needs, and required functionalities.
• Assess the interaction/interface between applications, databases, and middleware to identify functional gaps and address issues.
• Conduct analysis to resolve operational limitations in application interactions.
• Establish architectural guidelines and goals for the organization.
• Oversee the software design process, conducting reviews to ensure consistency, quality, and adherence to enterprise-wide standards.
• Evaluate risks and defects by analyzing specifications.
• Collaborate with the development and technical teams to implement solutions that meet the architectural goals and standards of the organization.
• Delegate programming and development tasks as needed.
• Generate and update documentation on system features, interfaces, and infrastructure.
• Provide recommendations on technical resources and development strategies.
• Conduct research to identify trends in application architecture and incorporate them into development projects.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Knowledge, Skills, & Abilities

• Proven experience designing and developing large scale enterprise applications in roles such as technical development lead, solution architect, application architect, or enterprise architect.
• Ability to communicate technical concepts in business language and translate business needs into technical terms.
• Experience aligning application development with business requirements.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent organizational and time management skills.
• Strong collaboration and communication skills, with the ability to work effectively as a teammate, resolve problems, and influence others to reach consensus on optimal solutions.
• In-depth understanding of object-oriented design principles.
• Demonstrated ability to proactively identify and recommend solutions for security concerns.
• Project management skills with a proven track record of successfully driving projects to completion, ensuring client satisfaction, and delivering excellent customer service.
• Ability to adapt quickly to changing priorities and manage multiple deadlines effectively.
• Detail-oriented team player who consistently offers valuable suggestions and solutions for software development, use, and maintenance.
• Ability to document process flowcharts and map business ideas to technical solutions.
• Working knowledge of various sequential design processes and modeling methodologies.
• Experience working in Waterfall, Agile, and hybrid work environments.
• Proficiency in Microsoft Office, including Visio, Project, Excel.
• Strong knowledge of technical best practices.
• Demonstrated ability to exercise confidentiality and sound judgment when dealing with sensitive issues.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

Experience

• Seven years of Salesforce implementation, configurations, and customization experience.
• Seven years of experience designing, developing, and deploying technology solutions.
• Five years of experience in Salesforce Solutions, Architecture Design/Development Methodologies.
• Five years of experience as an analyst in a technology environment utilizing software design processes and methodologies.

Preferences

• Three years of experience with SQL queries and SQL reporting services.
• Three years of experience with Salesforce Lightning UI in Sales, Service, Experience (Communities), Nonprofit, and Marketing Clouds.
• Two years of experience with Flosum.
• Experience with application performance optimization and tuning.
• Experience with migrations, integrations, APIs, Apex, and DevOps.
• Hands-on experience with Snowflake.

Education

• Bachelor’s degree in computer science, with a specialization in software engineering, application development, or similar.
• Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Certifications & Licensure

• Application Architect Salesforce Credential OR Integration Architect Salesforce Certification.
• Preferences Certification in Programming Languages (SQL, Java, C#, C++, and/or .NET).
• Salesforce Certifications: System Architect or Technical Architect.
• Proficiency in React Native.

Work Environment / Physical Demands

General office environment; temperature controlled. Sitting for extended periods. Up to 10% travel.

Additional Information

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

EEO statements: Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.