Senior Salesforce Marketing Cloud Engineer

Pacific Life; Newport Beach (CA); On-site; USD 168,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Parental leave

401k match

Job summary

Pacific Life is seeking a Senior Salesforce Marketing Cloud Engineer in Newport Beach, CA to join the Salesforce Center of Excellence. You will shape customer engagement strategy, drive the Marketing Cloud roadmap, and collaborate with marketing leadership, data analysts, and engineers.

You will design complex journeys, build integrations, and establish platform standards. The role requires hands-on expertise and strong communication across technical and business teams.

Qualifications

• 7+ years hands-on Salesforce Marketing Cloud experience.
• Expert-level knowledge of Email Studio, Content Builder, Journey Builder, Automation Studio, Contact Builder, segmentation, and subscriber management.
• Strong SQL development skills for complex audience creation and data management.
• Experience with AMPscript, SSJS, Marketing Cloud APIs, CloudPages, and automation development/troubleshooting.
• Proven experience designing and optimizing enterprise-scale marketing automation and customer journeys.
• Strong data architecture understanding and integration patterns.
• Excellent communication with senior leaders and technical teams.
• Knowledge of email marketing compliance (CAN-SPAM).

Responsibilities

• Lead the architecture, design, development, and optimization of Salesforce Marketing Cloud solutions.
• Advise marketing leadership and stakeholders on customer engagement strategies and roadmaps.
• Design and implement sophisticated customer journeys, triggered communications, segmentation, and automation processes.
• Build scalable integrations between Marketing Cloud, Salesforce CRM, Data Cloud, and enterprise data platforms.
• Define technical standards, governance, security controls, and best practices for the Marketing Cloud platform.
• Collaborate with architects, data engineers, and product teams to deliver enterprise-scale capabilities.
• Evaluate emerging Salesforce technologies and recommend innovative solutions.
• Mentor developers, admins, and technical staff to raise platform excellence across the organization.

Skills

Salesforce Marketing Cloud

SQL

AMPscript

SSJS

Marketing Cloud APIs

Data architecture

Communication

Tools

Email Studio

Content Builder

Journey Builder

Automation Studio

Contact Builder

Job description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience.

We’re actively seeking a talented Senior Salesforce Marketing Cloud Engineer working in our Newport Beach, CA office. Relocation assistance may be provided.

You will fill a new role on the Salesforce Center of Excellence team, working closely with marketing leadership and business stakeholders. This role will actively engage with strategic marketing managers, data analysts, and other members of the Salesforce Center of Excellence to shape customer engagement strategy and guide the Marketing Cloud roadmap.

How you’ll help move us forward:

• Lead the architecture, design, development, and optimization of Salesforce Marketing Cloud solutions.
• Serve as a trusted advisor to marketing leadership and business stakeholders, helping shape customer engagement strategies and technology roadmaps.
• Design and implement sophisticated customer journeys, triggered communications, segmentation strategies, and marketing automation processes.
• Build scalable integrations between Marketing Cloud, Salesforce CRM, Data Cloud, and enterprise data platforms.
• Define technical standards, governance, security controls, and best practices for the Marketing Cloud platform.
• Collaborate with architects, data engineers, and product teams to deliver enterprise-scale marketing capabilities.
• Evaluate emerging Salesforce technologies and recommend innovative solutions that improve customer engagement and operational efficiency.
• Mentor developers, administrators, and technical team members while helping establish platform excellence across the organization.

The experience you will bring:

• 7+ years of hands-on Salesforce Marketing Cloud experience.
• Expert-level knowledge of Email Studio, Content Builder, Journey Builder, Automation Studio, Contact Builder, audience segmentation, and subscriber management.
• Strong SQL development skills for complex audience creation and data management.
• Experience with AMPscript, Server-Side JavaScript (SSJS), Marketing Cloud APIs, CloudPages, and automation development and troubleshooting.
• Proven experience designing, implementing, and optimizing enterprise-scale marketing automation and customer journey solutions.
• Strong understanding of data architecture, integration patterns, and customer identity management.
• Exceptional communication skills with the ability to engage both senior business leaders and highly technical engineering teams.
• Knowledge of email marketing compliance and legal requirements, such as CAN-SPAM

What will make you stand out:

• 10+ years of CRM, marketing technology, or related platform experience
• Salesforce Data Cloud implementation experience.
• Experience integrating Marketing Cloud with: Salesforce Sales Cloud, Service Cloud, Data Cloud, Snowflake, MuleSoft or other integration platforms
• Salesforce Marketing Cloud Consultant and/or Developer certifications
• Experience leading platform modernization or digital transformation initiatives.
• Experience in financial services, insurance, or other regulated industries with complex compliance requirements

You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

#LI-KP1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$167,670.00 - $204,930.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well‑being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable to use your career center as a result on the approved you??