Senior Salesforce Functional Lead

Hobbsnews; Atlanta (GA); Hybrid; USD 91,000 - 137,000; Full time

Job summary

Cummins is seeking an experienced architect to define system architecture and translate strategy into practical designs. You will break down solutions, apply enterprise standards, and evaluate competing designs for scalable, compliant outcomes.

You will lead pilots, promote standardized technologies, and align technology investments with business goals across teams and stakeholders.

Qualifications

• College or university degree in a relevant technical field or equivalent experience.
• 2-4 years of architecture and design experience for cloud-based platforms.
• Understanding of enterprise architecture standards and design patterns.
• Exposure to IoT, Agile software development and DevSecOps is preferred.

Responsibilities

• Define system architecture by breaking down solutions into components and interfaces.
• Apply architecture standards and best practices for scalable, compliant solutions.
• Develop and evaluate design alternatives, perform cost-benefit analyses, and select the best option.
• Create reference architectures and reusable building blocks for global consistency.
• Translate architecture strategies into practical designs and implementation plans.
• Collaborate with stakeholders, customers, architects, and teams to promote standardized technologies.
• Stay current on emerging technologies and lead pilots to assess capabilities.
• Analyze capacity and future technology needs and align investments with goals.

Skills

Architecture System Design

Solution Design

Solution Functional Fit Analysis

Project Issue and Risk Management

Education

Bachelor's degree in relevant technical discipline

2-4 years architecture/design experience

Knowledge of cloud-based platforms & enterprise apps

Familiar with Agile and DevSecOps

Job description

In this role, you will make an impact in the following ways:

• Define system architecture by breaking down solutions into components, allocating functionality, and establishing interfaces between systems and system components.
• Apply enterprise architecture standards, technology stacks, design patterns, and architectural best practices to ensure scalable and compliant solutions.
• Develop and evaluate multiple solution designs, conduct cost-benefit analyses, and recommend the most effective approach to meet business and technical requirements.
• Create and maintain reference architectures and reusable technology building blocks that support global consistency and standardization.
• Drive the translation of technical architecture strategies into practical solution designs and implementation plans.
• Partner with business stakeholders, customers, architects, and technical teams to build strong relationships and promote the adoption of standardized technologies.
• Stay current on emerging technologies, software trends, and industry innovations, leading pilots and proof-of-concept initiatives to assess new capabilities.
• Analyze infrastructure capacity and future technology needs while leveraging Business Relationship Management practices to deliver business value and align technology investments with organizational goals.

To be successful in this role you will need the following:

• Architecture System Design - Master architecture frameworks to guide your design thinking. Use modeling tools to create clear, scalable architecture diagrams. Stay aligned with enterprise goals and ensure your designs support business transformation and agility. Regularly review and update architecture artifacts to reflect evolving business needs and tech landscapes.
• Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
• Solution Functional Fit Analysis - Break down systems into components and analyze their interactions, dependencies, and performance. Use tools to understand system relationships. Evaluate whether components are fit-for-purpose or need redesign/replacement. Focus on meeting business, technical, security, governance and compliance requirements.
• Project Issue and Risk Management - Proactively identify risks during design and implementation phases. Focus on mitigation strategies and contingency planning. Communicate clearly with project managers and leadership to elevate and resolve issues.

Education/Experience:

• College, university, or equivalent degree in relevant technical discipline, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.
• Intermediate experience (2-4 years) in a relevant discipline area is required with a demonstrated track record of architecture and design for cloud-based platforms.
• Knowledge of the latest trends in emerging technologies is highly preferred and includes:- Analyzing complex business systems, industry requirements, and governance and creating solution designs from them- Proven architecture and design experience for cloud-based platforms and enterprise applications
• Intermediate experiences in the following are preferred:- Experience with architecting and integrating enterprise systems and data- Familiar with IoT technology - Knowledge of Agile software development and DevSecOps

Additional Responsibilities:

• 6-8 years of experience required
• Own the functional solution for Salesforce Service Cloud and Salesforce Agentforce Revenue Management (ARM) initiatives.
• Translate business outcomes into scalable Salesforce capabilities aligned with enterprise standards and platform leading practices.
• Define functional solution approaches that maximize Salesforce's standard capabilities while minimizing customization.
• Advise stakeholders on platform capabilities, implementation options, and business value realization.
• Recommend innovative Salesforce solutions that improve customer engagement, service operations, and revenue management processes.
• Evaluate new Salesforce and Agentforce capabilities, identifying opportunities to enhance business performance and user experience.
• Preferred experience in Lifecycle Management (CLM), or enterprise revenue lifecycle solutions.
• Enterprise Salesforce Functional Consulting experience delivering complex Salesforce implementations.
• Deep functional expertise in Salesforce Service Cloud.
• Demonstrated experience with Salesforce Agentforce Revenue Management (ARM) and revenue management business processes.
• Preferred Salesforce Service Cloud Consultant Certification, Salesforce AI Associate and/or Agentforce Certification

Compensation:

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Min Salary $91200

Max Salary $136800

100% On-Site No

As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.