Senior Salesforce Developer

AAATX AAA Texas LLC; Coppell (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health coverage

401(K) match & Pension

Tuition assistance

Floating holidays & PTO

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Coppell, TX seeks a Senior Salesforce Architect to lead end-to-end design for major initiatives across Service Cloud and Field Service Lightning. You will define standards, guide integration strategies, and drive architectural decisions with cross-functional teams.

The role requires 8+ years on Salesforce in enterprise settings, deep LWC/Apex expertise, and a proven record delivering multi-cloud implementations.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 8+ years of hands-on Salesforce development experience in enterprise environments.
• Demonstrated leadership in large-scale, multi-cloud Salesforce implementations.
• Deep expertise in LWC and/or Aura.
• APEX (classes, triggers, batch/queueable jobs, asynchronous patterns).
• Service Cloud configuration and customization.
• Integration frameworks: REST/SOAP APIs, Platform Events, CDC; Gearset, Git workflows, CI/CD.

Responsibilities

• Technical Leadership & Architecture: Own end-to-end design for Salesforce initiatives across Service Cloud, FSL, and integrations.
• Advanced Development & Platform Engineering: Build Salesforce components using LWC, Aura, APEX, and platform events; lead Agentforce development.
• Integration & Data Engineering: Architect integrations via REST/SOAP, Platform Events, CDC; ensure data consistency across platforms.
• Delivery Ownership & Governance: Lead cross-functional delivery, maintain release pipelines, enforce security and performance standards.
• Mentorship & Collaboration: Coach junior/mid developers and translate technical concepts for business stakeholders.

Education

Bachelor's degree in Computer Science/Engineering

Tools

MuleSoft

Boomi

Gearset

Git-based CI/CD

Job description

Job Duties

• Technical Leadership & Architecture Own end‑to‑end technical design for major Salesforce initiatives, ensuring scalable, secure, and high‑performance solutions across Service Cloud, FSL, and integrated systems Define engineering standards, patterns, and best practices for LWC, APEX, integrations, and DevOps Partner with architects to shape multi‑cloud architecture, data models, and integration strategies
• Advanced Development & Platform Engineering Design, build, and optimize complex Salesforce components using LWC, Aura, APEX classes/triggers, asynchronous processing, and platform events Lead development of Agentforce (service/field AI agents), embedding intelligent automation into agent and field workflows Architect and implement advanced Service Cloud capabilities including omni‑channel routing, case automation, and custom agent experiences Oversee Field Service Lightning (FSL) implementations including scheduling logic, dispatcher console customization, mobile app extensibility, and emergency roadside workflows
• Integration & Data Engineering Architect and implement integrations using REST/SOAP APIs, Platform Events, Change Data Capture, and middleware (e.g., MuleSoft) Ensure data consistency and orchestration across Service Cloud, FSL, and external platforms Establish patterns for error handling, monitoring, and high‑volume data processing
• Delivery Ownership & Governance Lead technical delivery for cross‑functional projects, ensuring quality, timelines, and alignment with business objectives Build and maintain scalable release pipelines using Gearset, ensuring smooth integration with Git workflows, automated testing, and quality checks Enforce governance standards including security/sharing model, code quality, performance optimization, and compliance with Salesforce limits
• Mentorship & Cross‑Functional Collaboration Mentor and coach junior and mid‑level developers, fostering a culture of technical excellence Translate complex technical concepts into clear guidance for business stakeholders Proactively identify platform improvements, emerging capabilities, and opportunities for innovation

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field
• 8+ years of hands‑on Salesforce development experience in enterprise environments
• Demonstrated leadership in large‑scale, multi‑cloud Salesforce implementations
• Deep expertise in: Lightning Web Components (LWC) and/or Aura
• APEX (classes, triggers, batch/queueable jobs, asynchronous patterns)
• Service Cloud configuration and customization
• Integration frameworks: REST/SOAP APIs, Platform Events, CDC Salesforce DevOps using Gearset, Git‑based workflows, and automated CI/CD pipelines
• Strong command of Salesforce security/sharing model, data modeling, SOQL/SOSL, and performance optimization
• Proven ability to lead technical delivery, influence architecture, and drive engineering standards

Preferred Qualifications

• Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, FSL Consultant, Agentforce/Einstein certifications
• Experience designing and deploying Agentforce or AI‑driven digital agent solutions
• Background in insurance, field service, or roadside assistance domains
• Familiarity with middleware platforms (MuleSoft, Boomi) and third‑party integrations (telemetry, dispatch, repair networks)
• Demonstrated leadership in setting technical direction, mentoring teams, and elevating engineering practices

Skills & Attributes

• Exceptional problem‑solving, debugging, and performance‑tuning skills in complex Salesforce environments
• Strong communication skills with the ability to influence technical and non‑technical stakeholders
• Strategic thinker with a hands‑on, delivery‑focused mindset
• Commitment to continuous learning, especially in emerging areas such as AI agents, automation, and large‑scale orchestration

Travel Requirements

Occasional travel to off‑site business meetings or conferences. (5% proficiency)

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Company Information

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career‑minded, service‑driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer Our organization participates in E-Verify For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world‑class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.