Senior Salesforce & Data Systems Analyst (Remote)

First Citizens; Raleigh (NC); On-site; USD 139,000 - 170,000; Full time

Job summary

First Citizens offers a remote data analytics role across multiple markets in the United States. You will source, compile, and interpret data, producing advanced reports and dashboards to guide decisions and improve processes.

The ideal candidate has a Bachelor’s degree in a relevant field with four years of analytics or data management experience, plus strong Salesforce administration and data modelling skills. Join a team focused on end-user improvements and scalable solutions.

Qualifications

• Bachelor’s degree plus four years of experience in data management or analytics.
• Experience with Salesforce administration, custom objects, security model, flows, and configuration.
• Strong knowledge of data modelling, data integrity, reports and dashboards in Salesforce.

Responsibilities

• Source, compile, and interpret data; analyze for accuracy and efficiency.
• Develop advanced reports and dashboards to support decisions.
• Provide expert technical support and facilitate end-user experience improvements.
• Communicate system requirements via specifications, reports, and project plans.

Skills

Salesforce admin

Data analysis

Data modelling

Root cause analysis

Dashboard reporting

Education

Bachelor’s degree in Computer Science, Systems Support, Analytics, Operations Support, or related field

Tools

Salesforce

Jira

Visio

Job description

First Citizens offers a remote data analytics role across multiple markets in the United States. You will source, compile, and interpret data, producing advanced reports and dashboards to guide decisions and improve processes.

The ideal candidate has a Bachelor’s degree in a relevant field with four years of analytics or data management experience, plus strong Salesforce administration and data modelling skills. Join a team focused on end-user improvements and scalable solutions.