Senior Salesforce Administrator & ARM Revenue Cloud Expert

Point GmbH; Sunnyvale (CA); On-site; USD 121,000 - 148,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Vacation time

Sick time

Leave program

Job summary

Fortinet seeks an experienced Senior Salesforce Administrator to own and optimize the Salesforce platform, ensuring performance and alignment with business goals. The role emphasizes ARM configuration, data governance, and scalable solutions.

The candidate should have 10+ years of Salesforce administration in complex environments, strong design skills, and business-facing communication. Fortinet offers a comprehensive benefits package and growth opportunities.

Qualifications

• 10+ years of Salesforce administration experience in complex environments.
• Salesforce ARM/RCA certifications are highly desirable.
• CPQ experience is good to have.
• Experience with flows, permissions, sharing rules, custom objects, and validation rules.
• Experience with writing Apex/Visualforce/Lightning Components is a plus.
• Knowledge of SFDC Governor Limits and monitoring them is a plus.
• Understanding Shield or similar security integrations is a plus.
• Data management tools like Excel Connector, Data Loader, Demand Tools, Excel/macros.

Responsibilities

• Manage and optimize Salesforce configurations, security, workflows, and automation.
• Design scalable Salesforce solutions aligned with business goals.
• Configure and enhance Salesforce ARM for pricing, quotes, approvals, and sales processes.
• Manage Data 360 configurations and access permissions.
• Manage Agentforce creation permissions and migrations of Agentforce configurations.
• Leverage declarative tools (Flow, Lightning App Builder) and collaborate with developers on Apex/Visualforce.
• Oversee integrations with third-party apps and internal systems with security/governor limits.
• Provide end-user support and conduct training to improve adoption.
• Ensure data governance, reporting, and dashboards for stakeholders.
• Track platform changes and coordinate actions in advance.
• Maintain platform security posture.
• Collaborate with business leaders, sales, marketing, and IT for requirements.

Skills

Salesforce administration

ARM/RCA experience

CPQ experience

Flow & automation

Security & governor limits

Apex & Visualforce

Lightning Components

Education

Bachelor's or degree in CS or related field

Tools

Apex

Visualforce

Lightning Components

Data 360 Cloud

Excel Connector

Data Loader

Demand Tools

Job description

We are seeking an experienced Senior Salesforce Administrator to join our team and take ownership of our Salesforce platform, ensuring optimal performance, scalability, and alignment with business objectives. The ideal candidate will have 10+ years of Salesforce administration experience, a strong ability to design solutions, and expertise in Salesforce ARM (Agentforce Revenue Management). A degree in Computer Science or a related field is preferred.

Key Responsibilities:

• Salesforce Administration & Optimization: Manage and maintain Salesforce configurations, security settings, workflows, and automation to optimize system performance. Key emphasis will be on Lead, Contact, Campaign and Campaign Member objects.

• Solution Design: Analyze business needs and design scalable, high-quality Salesforce solutions, ensuring they align with best practices and organizational goals.

• Salesforce ARM (same as Revenue Cloud) Expertise: Configure, maintain, and enhance Salesforce ARM to streamline pricing, quoting, approvals, and sales processes.

• Manage Data 360 (Data Cloud) key configurations and access permissions

• Manage Agentforce creation permissions as well as executing migrations of Agentforce Agent configurations

• Customization & Development: Leverage declarative tools (Flow, Lightning App Builder) and collaborate with developers on custom Apex and Visualforce solutions.

• Integration Management: Evaluate & oversee integrations with third-party applications and internal systems to ensure seamless data flow with security and governor limits compliance.

• User Support & Training: Provide end-user support, troubleshoot issues, and conduct training sessions to enhance user adoption.

• Data Governance & Reporting: Ensure data integrity, and monitor governor limits create reports/dashboards, and provide actionable insights for stakeholders.

• Track planned platform changes. Coordinate and plan actions in anticipation of such changes

• Maintain platform security posture

• Stakeholder Collaboration: Work closely with business leaders, sales, marketing, and IT teams to gather requirements and deliver effective Salesforce solutions.

Qualifications & Requirements:

• 10+ years of Salesforce administration experience in complex environments.

• Salesforce ARM/RCA experience is highly desirable. CPQ experience is good to have.

• Strong ability to design and implement scalable Salesforce solutions.

• Business-level communication skills, capable of working with stakeholders across the organization with strong English business communication skills both oral and written

• Degree in Computer Science or a related field (preferred)

• Experience with flows, permissions, sharing rules, custom objects, and validation rules

• Experience with writing/creating Apex, Visualforce, and Lightning Components is a plus

• Strong understanding of SFDC Governor Limits and knowledge about how to monitor them is a plus

• Understanding security controls and related policies and functionality such as Shield and or similar 3^rd parties that connect to SFDC is a plus

• Salesforce Administrator and ARM/RCA certifications are highly desirable.

• Data Management: Proficiency in data management tools like Excel Connector, Data Loader, Demand Tools, Excel and VBA Macros creation in Excel

• Experience with Data 360 Cloud is a big plus

• Experience with configuring and setting up AgentForce is a big plus

• Understanding of Channel model business is a plus

Must be authorized to work in the U.S. without sponsorship.

The US base salary range for this full-time position is $121,000-$148,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.

Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.