Sr. Sales Systems Analyst (SAP Commissions / Sales Applications)

MSC Industrial Supply Co.; Davidson (NC); On-site; USD 75,600 - 118,800; Full time

Job summary

MSC Industrial Supply Co. is seeking a Senior IT Functional Analyst – Sales in Davidson, NC. You will solve business challenges by integrating sales applications with enterprise systems to support end-to-end processes for accounts, territories, sales, and commissions.

You will collaborate with IT and business teams, building relationships to deliver results and drive improvements in data accuracy and process efficiency. The role requires strong SAP sales experience and SDLC knowledge.

Qualifications

• Bachelor's degree or equivalent business experience.
• 2+ years of experience in SAP sales software.
• 3+ years of experience in data migration and systems/platform integration.
• 3+ years of experience with data analysis.
• 5+ years of SDLC experience.
• Highly proficient in SQL queries and Excel.
• Strong analytical thinking and problem-solving abilities.
• Solid understanding of compensation process flows and business rule logic.
• Effective communicator with superior verbal, written, and presentation skills.
• Skilled in documenting technical workflows and solutions.
• Detail-oriented with strong data accuracy and quality.
• Capable of resolving complex issues and escalating appropriately.

Responsibilities

• Build and foster relationships with business users, stakeholders, and partners by displaying expertise in the sales process/applications, data analysis/integration, and SAP sales platforms.
• Serve as a subject-matter expert, ensuring projects are delivered with high quality and on time.
• Analyze business processes to provide solutions that increase capabilities, productivity, accuracy, and/or efficiencies using sales application platforms and integrated solutions.
• Collaborate with business stakeholders to translate sales requirements into functional/integration designs.
• Partner with IT teams to define integration/technical requirements.
• Own end-to-end data flows into and out of sales and commissions applications.
• Document integration designs and data mappings.
• Monitor integration jobs, troubleshoot failures, and ensure data accuracy.
• Support system testing, release management, and QA activities in collaboration with QA testing and business teams.
• Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participate in special projects and perform additional duties as required.

Skills

SAP sales software

Data migration

Systems integration

Data analysis

SQL

Excel

Analytical thinking

Communication skills

Documentation of workflows

SDLC

Education

Bachelor's degree in business/CS/IS or related

Tools

SAP Commissions / Incentive Management (Callidus)

Territory and Quota data platforms

Data platforms

Job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. With more than 2 million products and over 80 years of experience across dozens of industries, we execute our Built to Make You Better brand promise for all stakeholders, including our associates.

Requisition ID : 20845
Employment Type : Full Time
Job Category : Digital/IT
Work Location : Davidson, NC (CSC)

Brief Position Summary

As a Senior IT Functional Analyst – Sales, you will solve business challenges through technology solutions, focusing on the functional and technical integration of sales applications with enterprise systems to support end‑to‑end processes for accounts, territories, sales, and commissions. You will collaborate across IT and business, building relationships with experts and professionals to deliver results.

Duties And Responsibilities

• Build and foster relationships with business users, stakeholders, and partners by displaying expertise in the sales process/applications, data analysis/integration, and SAP sales platforms.
• Serve as a subject‑matter expert, ensuring projects are delivered with high quality and on time.
• Analyze business processes to provide solutions that increase capabilities, productivity, accuracy, and/or efficiencies using sales application platforms and integrated solutions.
• Collaborate with business stakeholders to translate sales requirements into functional/integration designs.
• Partner with IT teams to define integration/technical requirements.
• Own end‑to‑end data flows into and out of sales and commissions applications.
• Document integration designs and data mappings.
• Monitor integration jobs, troubleshoot failures, and ensure data accuracy.
• Support system testing, release management, and QA activities in collaboration with QA testing and business teams.
• Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participate in special projects and perform additional duties as required.

Qualifications

• Bachelor's degree in business, Computer Science, Information Systems, or related field—or equivalent business experience.
• 2+ years of experience in SAP sales software.
• 3+ years of experience in data migration and systems/platform integration.
• 3+ years of experience with data analysis.
• 5+ years of system development life cycle experience.
• Highly proficient in SQL queries and Excel.
• Strong analytical thinking and problem‑solving abilities.
• Solid understanding of compensation process flows and business rule logic.
• Effective communicator with superior verbal, written, and presentation skills.
• Skilled in documenting technical workflows and solutions.
• Detail‑oriented with strong commitment to data accuracy and quality.
• Capable of resolving complex issues and escalating appropriately when needed.

Bonus Points If You Have

• Technical experience with SAP Commissions / Incentive Management (Callidus).
• Technical experience with Territory and Quota.
• Experience with data platforms.

Other Requirements:
A valid driver's license may be required.
Position requires up to 10% travel.
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starts at $75,600 – $118,800 depending on candidate location and experience. The salary range represents similar roles in comparable industries and local labor costs. Actual compensation is based on the candidate's relevant experience, education, and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa for this position at this time.

WHY MSC?

People. Collaboration. Insight. We build solutions that work. With more than one million product offerings and 80+ years of experience across industries, MSC helps customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members reach their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority. Alongside competitive pay, we offer a comprehensive benefits program to support you and your family's health, well‑being, and financial future. Benefits include dynamic healthcare plans, generous 401(k) and stock‑purchasing programs, tuition reimbursement, and paid time away for holidays, vacations, and illness. Additional inclusive circles—Women, Pride, Black, Generational, Veterans, HOLA, and Able—are open to all associates to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

MSC is committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.