Senior Sales Specialist

REI; Maple Grove (MN); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Maple Grove, MN is seeking a Retail Sales Associate to provide friendly service, help customers select outdoor gear, and drive store sales. You will stock merchandise, maintain displays, and ensure accurate pricing while collaborating with department teams.

The role emphasizes open communication, adaptability in a dynamic retail environment, and a commitment to REI’s inclusive values. Regular employees receive discounts, health benefits, retirement savings, and paid time off.

Qualifications

• Experience in retail sales and customer service preferred.
• Flexible schedule availability to support store needs.
• Strong communication and relationship-building abilities.
• Willingness to receive and act on feedback to support the business.

Responsibilities

• Drive sales and deliver excellent customer service through REI Sales and Service training.
• Prepare the store: stock, coordinate stocking process, and merchandise.
• Adjust visual presentations to inventory levels, new products, and promotions.
• Monitor inventory accuracy, price accuracy, and product stock levels.
• Train and mentor new staff.
• Partner with Department Managers to achieve goals and daily expectations.

Skills

Retail sales experience

Customer service

Communication skills

Relationship building

Open to feedback

Problem solving

Organizational skills

Team collaboration

Job description

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co‑op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Responsibilities And Qualifications

How will you be successful:

• Engage in REI Sales and Service Training to drive sales.
• Prepare store: stock, coordinate stocking process, handle merchandise.
• Adjust visual presentations to inventory levels, new products, and promotions.
• Monitor inventory accuracy, price accuracy, and product stock levels.
• Train and mentor new staff
• Partners with Department Managers to achieve goals and daily expectations.

Bring your passion and authentic self.

We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work.

Your qualities

• Retail sales and customer services experience (preferred)
• Open availability to work a flexible schedule.
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. We know that there’s strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you’re backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

• REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.

Pay Range

$19.59 - $23.50 per hour