Senior Sales Response Manager, Loopio Champion

OpenKrill; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness benefits

MacBook laptop provided

Monthly phone and internet subsidy

Home office budget

Remote-friendly culture

Job summary

Loopio is seeking a Senior Sales Response Manager to own our most complex proposal responses and act as the internal Loopio Champion. You will partner with Solutions Consultants and senior stakeholders across Sales, Enablement, CX, and Product to drive high-quality responses under tight deadlines.

You will optimize Library content, templates, and workflows in Loopio, train new users, and advocate for platform enhancements to boost adoption and efficiency across the business.

Qualifications

• 4+ years in a Sales Proposal or Sales Response role.
• Experience leading complex, high-stakes proposals.
• Experience with Loopio or similar RFP automation software.
• Strong ability to manage multiple deadlines and priorities.
• Experience influencing senior stakeholders.

Responsibilities

• Own end-to-end delivery of our most complex, high-value proposal responses with tight deadlines.
• Maintain and optimize Library content, templates, and workflows in Loopio.
• Train and onboard new users; be the go-to resource for Loopio usage.
• Identify platform features and workflow improvements to increase adoption and efficiency.
• Write and edit proposal content at senior level with factual accuracy and strategic tone.
• Set and evolve standards and playbooks for the broader Sales Response function.
• Partner with Revenue Operations on reporting for leadership visibility.
• Lead continuous improvement efforts including SLA development and debriefs.
• Represent Sales Response in cross-functional planning with Sales, Enablement, and leadership.
• Contribute to RFP Excellence thought leadership to position Loopio as an industry leader.

Skills

Stakeholder influence

Project management

Written communication

Public speaking

Analytical thinking

Tools

Loopio

Job description

TAKE YOUR CAREER TO NEW HEIGHTS WITH LOOPIO!

Loopio is looking for a Senior Sales Response Manager to take ownership of our most complex and highest-stakes proposal responses and to serve as our internal Loopio Champion. Building on the foundation of our Sales Response function, this role sets the bar for how we execute RFPs, RFQs, RFIs, DDQs, and SQs across the business, using our own Loopio platform as the engine behind that work. As part of the member of the Solutions Consulting team, you’ll partner closely with Solutions Consultants and other senior stakeholders across Sales, Sales Enablement, Customer Experience, and Product.

Operating in a fast-paced environment with strict deadlines, the Sales Response function considers high quality to be its gold standard. We are transforming this role from a functional task-completion unit into a strategic, cross-functional partner. Key initiatives include maintaining cut-through Library content, proactively identifying potential risks, and leveraging AI capabilities to increase efficiency while preserving rigour. Beyond supporting Sales, this function actively influences revenue generation through customer conversations, providing Product teams with a "customer zero" perspective, and collaborating closely with Marketing.

This is a senior individual contributor role for someone who thrives on driving process rigour, can operate independently on our most visible deals, and wants to be the go-to person for how Loopio should be used across the business.

Note: This is an existing vacancy on the team

WHAT YOU’LL BE DOING

• Own end-to-end delivery of our most complex and highest-value proposal responses, coordinating closely with internal stakeholders to hit tight deadlines without sacrificing quality
• Serve as the internal Loopio Champion: maintain and optimize our Library content, project templates, and workflows so the platform reflects current best practices
• Train and onboard new users, and act as the go-to resource when stakeholders have questions about how to use Loopio effectively
• Identify and advocate for platform features, integrations, and workflow improvements that increase adoption and efficiency across the business
• Write and edit proposal content at a senior level, ensuring factual accuracy, consistency of tone, and strategic positioning that drives wins
• Set and evolve the standards and playbooks that guide how the broader Sales Response function operates, including how the team uses Loopio day-to-day
• Partner with Revenue Operations on reporting that gives leadership visibility into response management performance
• Lead continuous improvement efforts, including SLA development, go/no-go process adherence, and structured debriefs
• Represent Sales Response in cross-functional planning conversations with Sales, Sales Enablement, and RFP Excellence leadership
• Contribute directly to RFP Excellence's thought leadership initiatives, helping position Loopio as an industry leader in response management

WHAT YOU’LL BRING TO THE TEAM

• 4+ years of experience in a Sales Proposal or Sales Response Manager role, including experience leading complex, high-stakes proposals
• Hands-on experience with Loopio or similar RFP automation software, with a genuine interest in becoming a platform power user and champion
• A track record of driving process improvements and leading change within a response management or similar function
• Strong project management skills and the ability to manage multiple high-priority deadlines at once
• An analytical mindset, with decisions grounded in data
• Impeccable written and oral communication skills, with experience influencing senior stakeholders
• Presentation and public speaking skills. Bonus if you have experience hosting webinars
• Comfort implementing and upholding brand standards across proposal content
• A background in Sales or a client-facing role would be a nice-to-have

WHERE YOU’LL WORK

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto for the occasional Sales Team get-together.
• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).
• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday
• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).

WHY YOU’LL WORKING AT LOOPIO

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice https://lattice.com/e-lp/talent-products?utm_source=google&utm_medium=paid-search&utm_campaign=NOAM_Google_Search_Brand_Core_Tier_1__OCT-Conv-Test-HR&utm_adgroup=Brand_Core_Tier_1&attribution=lattice-mktg&_bt=645279480236&_bk=lattice&_bm=p&_bn=g&_bg=149106216630&cq_src=google_ads&cq_cmp=19577143427&cq_con=149106216630&cq_term=lattice&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&qgad=645279480236&qgterm=lattice&gad_source=1&gclid=Cj0KCQiA-5a9BhCBARIsACwMkJ4OzbQBp30JTrxoLWSv3ht4C0NBeu9uyrTE7GCIu8D_lqBGuC3CG7kaAiWnEALw_wcB for our 1:1s and performance conversations
• You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
• We offer a wide range of health and wellness benefits https://loopio.com/perks-benefits/ to support your physical and mental well-being, starting day 1 with Loopio.
• We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
• Participate in townhalls, AMA (Ask-Me-Anything), and company celebrations to celebrate the big wins and milestones as #oneteam!
• Our four Employee Resource Groups https://loopio.com/annual-deib-report/ offer opportunities for employees to learn and connect year-round.
• You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like