Senior Sales Operations Coordinator

Körber Pharma Packaging AG; Irving, Northern (TX, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO & parental leave

Medical, dental & vision insurance

401(k) with company match

Disability & life insurance

Educational assistance

Job summary

Körber Pharma Packaging AG seeks a Senior Sales Operations Coordinator in Irving, Texas to drive operational excellence across Sales, Bid Management, and Proposal functions. You will partner with the Director of Bid Management to lead proposal execution, CRM governance, analytics, and automation initiatives, coordinating cross-functional teams for timely, high-quality customer deliverables.

The role requires 2–5 years in Sales Operations or related fields, strong analytical skills, and

Qualifications

• Degree in business, engineering, or a related field.
• 2–5 years in Sales Operations, Bid Management, or related roles.
• Experience with Salesforce or similar CRM and reporting tools.
• Experience with AI tools and workflow automation is desirable.
• Strong analytical, leadership, and communication skills.

Responsibilities

• Lead complex proposals and bids from qualification to handoff.
• Act as CRM owner for data quality, governance, and reporting.
• Analyze pipeline data to identify risks and opportunities.
• Drive automation, content libraries, and knowledge management.
• Develop SOPs, templates, dashboards, and governance frameworks.
• Coordinate pricing, risk, and approvals for customer proposals.
• Serve as liaison across Sales, Engineering, Estimating, Procurement, Legal, Finance, and Operations.
• Monitor workload, cycle times, and post-award handoffs.

Skills

Sales Operations

CRM analytics

Executive communication

Cross-functional leadership

Data-driven decision making

Project management

Education

Bachelor's degree in Business Administration, Marketing, Supply Chain, Engineering, or related field

Tools

Salesforce

Power BI

Excel

Job description

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Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time. Join the home for entrepreneurs!

The Senior Sales Operations Coordinator is responsible for driving operational excellence across the sales, bid management, and proposal functions. This role partners closely with the Director of Bid Management to lead proposal execution, CRM governance, analytics, process optimization, automation initiatives, and cross-functional coordination. The position serves as a key business partner to Sales, Engineering, Finance, Operations, and Executive Leadership, ensuring opportunities progress efficiently from qualification through project handoff.

Your role in our team

• Independently manage complex proposal and bid activities for multiple concurrent opportunities ranging from $100K to $250M+, leading proposal planning, scheduling, stakeholder engagement, and submission execution to ensure high-quality, on-time customer deliverables.
• Serve as the business owner for CRM data quality, pipeline integrity, opportunity governance, sales reporting, forecasting, executive dashboards, pipeline analytics, win/loss reporting, and proposal performance metrics.
• Analyze sales and bid data to identify trends, risks, capacity constraints, and improvement opportunities, providing reporting, market intelligence, business analysis, and operational recommendations to support strategic initiatives.
• Drive continuous improvement across Sales Operations and Bid Management, including implementation of AI-enabled tools, workflow automation, proposal content libraries, and knowledge management solutions.
• Develop and maintain standard operating procedures, process documentation, templates, governance frameworks, dashboards, and reporting tools to improve operational efficiency and consistency.
• Coordinate executive approval reviews, pricing reviews, risk assessments, compliance approvals, and submission readiness activities required for customer proposals and bids.
• Act as the primary liaison between Sales, Engineering, Estimating, Procurement, Legal, Finance, and Operations to resolve issues, ensure proposal readiness, and align cross-functional teams throughout the pursuit process.
• Monitor proposal workload, resource utilization, bid cycle times, and overall process effectiveness, while leading post-award project handoff activities to ensure a seamless transition from pursuit to execution.

Your profile

• Strong analytical and business process management skills, with the ability to analyze complex data and translate findings into actionable business recommendations.
• Advanced proficiency with Salesforce (or similar CRM platforms), Power BI, Excel, and reporting tools, leveraging data to support decision-making and operational excellence.
• Experience implementing workflow automation, AI-enabled solutions, and process optimization initiatives to improve efficiency, scalability, and business outcomes.
• Proven project management and cross-functional leadership capabilities, successfully driving initiatives across multiple teams and stakeholders.
• Excellent executive-level communication and presentation skills, with the ability to clearly convey complex information to diverse audiences.
• Demonstrated ability to influence stakeholders and build alignment across business functions without direct reporting authority.
• High level of business acumen, strategic thinking, ownership, and decision-making ability, with a focus on achieving organizational goals.
• Strong organizational, problem-solving, and prioritization skills, with a proven ability to manage competing priorities and meet deadlines in a fast-paced environment.

Education andExperienceQualifications

• Bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or related field.
• 2-5 years of experience in Sales Operations, Business Operations, Bid Management, Proposal Management, Commercial Excellence, Business Analytics, or Project Coordination.
• Experience supporting complex capital equipment, automation, engineering, manufacturing, or technology sales environments preferred.
• Experience with CRM systems (Salesforce preferred), reporting tools, and workflow automation platforms.
• Experience utilizing AI tools and business process automation solutions is highly desirable.

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs
  

Your working environment atKorber

Korber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic team based in Irving, Texas, USA.

This role offers a hybrid work setting based in Irving, Texas, with up to 25% domestic travel.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

At Körber, we think long term and pursue objectives that apply across all of our business areas. In line with our vision of "Market Leadership through Technology Leadership," we have defined our "Life 2035" goals for the next decade to ensure that Körber becomes the leading partner in our industries—Life Science, Supply Chain, and High-Tech Manufacturing—by 2035.Life 2035 is built on four pillars that define how we embrace our shaping role: Leadership, Innovation, Findependence, and Empowerment. Sustainably profitable growth and financial independence form the foundation for achieving our ambitious financial targets for the next decade. By 2035, we aim to achieve global revenues of €10 billion. You can find more at https://www.koerber.com/en/about-us/what-drives-us

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

The Business Area Supply Chainis part of Körber, a global technology company for intelligent manufacturing and supply chains solutions.