Senior Sales Operations Compensation Analyst

RevOps Report; Minnesota; On-site; USD 88,000 - 128,000; Full time

Job summary

RevOps Report is seeking a Senior Sales Operations Compensation Analyst to lead governance and administration of sales incentive programs across Sales and Service, including complex commission plans, residuals, overrides, and bonuses. You will partner cross-functionally to ensure accuracy and policy compliance.

The role emphasizes risk management, system modernization, and process improvement, with a focus on audit strategy and data integrity.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5–7 years of experience in sales compensation or related roles.
• Experience administering complex commission plans and bonuses.
• Experience creating executive-ready recommendations and business cases.
• Experience identifying process gaps and cost-saving opportunities.
• Experience supporting system implementations and data validation.

Responsibilities

• Govern and administer sales compensation programs and governance.
• Lead audits of commission plans and identify risk areas.
• Support system modernization and configuration for compensation rules.
• Provide training and change management for plan updates.
• Collaborate with Sales Operations, Finance, Legal, and IT.
• Communicate findings and recommendations to leadership.

Skills

Advanced Excel

Analytical skills

Power BI

CRM systems

SQL databases

Communication

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Power BI

CRM systems

SQL databases

Job description

About This Role

The Senior Sales Operations Compensation Analyst is responsible for sales compensation administration, governance, audit strategy, bonus administration, contract consultation, and compensation\-related process improvement across the Sales and Service organization. This role serves as a subject matter expert for commission schedules, residuals, overrides, guarantees, reassignments, sales/service splits, specialist compensation arrangements, bonuses, and non-standard contractual scenarios.

The Senior Analyst creates and presents recommendations to leadership that improve payment accuracy, consistency, cost control, administrability, and alignment between incentive compensation and business results. This role also provides critical business input, testing, documentation, and change support for commission system modernization and partners cross-functionally with Sales Operations, Sales, Service, Finance/Accounting, Legal, HR/Compensation, Technology, and external vendors.

Job Duties And Responsibilities

Sales Compensation Program Governance & Administration – 35%

• Serve as the escalation point for complex or non-standard commission scenarios, inquiries, disputes, exceptions, and historical setup issues.
• Monitor and support day-to-day commission inbox activity, rep questions, and issue resolution to elevate recurring themes, process gaps, relationship needs, and opportunities for improvement.
• Interpret and administer commission schedules, residual rules, reassignment treatment, service overrides, sales splits, guarantees, advances, along with specialist and broker compensation arrangements.
• Research, resolve, and document complex commission issues, including overpayments, underpayments, claw-back considerations, and corrective payment recommendations.
• Ensure commission payments are accurate, supportable, consistently applied, and aligned with approved policies, schedules, and contract terms.
• Partner with the Sales Operations Specialist to balance routine intake, tracking, documentation, and simpler inquiries while remaining actively engaged in field-facing support and issue trends.

Compensation Strategy – 25%

• Develop leadership recommendations for complex compensation scenarios, plan design questions, audit findings, cost-saving opportunities, and payment alignment.
• Support the development, revision, and administration of bonus plans for sales representatives, service representatives, and leadership as roles and priorities change.
• Evaluate whether incentive payments align with revenue growth, desired sales/service behavior, provider arrangements, and business strategy.
• Provide compensation subject matter expertise for new products, pricing implications, and unique commission scenarios.
• Own and maintain sales compensation plan documentation, business rules, approval records, exception logs, process controls, and historical decision rationale to support consistent interpretation and continuity.

Risk Management – 15%

• Build and maintain a risk-based audit plan designed to improve audit coverage, prioritize high-risk areas, and move toward full rep and broker audits on regular cycles.
• Conduct complex account, representative, broker, product, residual, reassignment, override, and exception audits, including review of downstream payment impact and consistency of application.
• Use trends from commission inquiries, field questions, adjustments, disputes, recurring manual corrections, and exception requests to identify risk areas, recurring error patterns, and process improvement opportunities.
• Quantify overpayments, underpayments, financial exposure, root causes, and recommended remediation related to manual processes, system limitations, unclear contract language, inconsistent rule application, or insufficient documentation.
• Establish governance for compensation exceptions and present audit findings, risk themes, exception trends, and recommended corrective actions to leadership.

System Modernization & Administration – 15%

• Translate complex commission rules, residual schedules, service overrides, sales splits, guarantees, exceptions, and bonus structures into business requirements.
• Provide business input for system configuration, workflow design, reporting needs, controls, documentation, and process standardization.
• Lead compensation-related communication, training, and change readiness efforts for plan updates, system changes, process improvements, audit findings, and recurring field themes.
• Support system testing by helping define real-life scenarios, checking results for accuracy, identifying issues, confirming fixes, and helping stabilize the process after implementation and enhancements.
• Identify risks where manual processes, historical workarounds, inconsistent rules, or unclear ownership should not be carried into the new system.
• Partner with Technology, Accounting, Finance, Sales Operations, Sales, Service, Legal, HR, vendors, and leadership to ensure the system supports accurate and scalable administration.

Sales Operations Support – 10%

• Support sales & service compensation-related documentation, process updates, training materials, and stakeholder communications.
• Maintain active working relationships with field representatives, sales and service leaders, and internal partners to support trust, timely issue resolution, and practical understanding of day-to-day compensation impacts.
• Provide subject matter support for case-specific or situation-specific Sales Operations needs tied to compensation, incentives, audits, or system administration.
• Maintain documentation that supports knowledge continuity, consistent interpretation, and reduced reliance on informal historical relationships.
• Collaborate with team members and internal partners to support process clarity, consistent service, and continuous improvement.
• Assist with other Sales Operations priorities as capacity allows and business needs require.

Qualifications (Education, Experience, Certifications & KSA)

• Bachelor’s degree or equivalent combination of education and experience.
• 5–7 years of experience in sales compensation, commission administration, incentive compensation, sales operations, revenue operations, finance operations, accounting support, or a related analytical/business operations role.
• Experience administering or analyzing complex commission plans, residual schedules, overrides, guarantees, split crediting, reassignments, bonuses, or non-standard compensation arrangements.
• Experience creating recommendations, summaries, business cases, or executive‑ready materials for leadership review.
• Experience identifying process gaps, control risks, payment errors, root causes, and cost‑saving or cleanup opportunities.
• Experience supporting system implementations, UAT, requirements gathering, data validation, process redesign, or technology modernization preferred.
• Advanced Excel and strong analytical skills required; experience with Power BI, CRM systems, commission systems, SQL databases, or reporting tools preferred.
• Ability to interpret contract language, compensation schedules, policies, historical arrangements, and business rules to recommend consistent and administrable outcomes.
• Strong relationship‑building and consultation skills, including the ability to quickly establish credibility with new stakeholders.

The salary range reflected is a good faith estimate of the anticipated salary for the position and may vary based on factors described below.

Compensation at Allied Solutions is determined by various factors, including but not limited to, market data, job posting location, relevant experience, level, skills, and internal equity considerations.

The projected base salary range for this position is $88,100 to $127,710 (annualized USD). This