Senior Sales Operations Analyst

Wolters Kluwer N.V.; Philadelphia (Philadelphia County); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Medical

Dental

Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer N.V. in Philadelphia is seeking a Revenue Operations professional to build a centralized reporting function for go-to-market performance.

You will own the cadence, dashboards, and data stewardship that support reliable revenue forecasting and decision-making. Responsibilities include territory analytics, quota design support, and cross-functional partnership with RevOps, Sales Enablement, and Sales Operations.

Qualifications

• 3+ years of experience in sales operations or revenue operations for B2B.
• Hands-on proficiency with CRM reporting and dashboards.
• Strong Excel and analytics skills with BI tool experience.
• Ability to create repeatable reporting processes from scratch.
• Clear communication of data insights to Sales leadership.

Responsibilities

• Build and maintain a single source of truth for sales performance reporting.
• Design and run revenue cadence, forecast, and bookings reviews with Sales leadership.
• Develop dashboards aligned to the Lead-to-Revenue KPI framework.
• Support territory design and quota analysis with data-driven methods.
• Own CRM data quality and account hierarchy integrity in collaboration with IT.
• Partner with RevOps and Sales Ops to align reporting across the funnel.

Skills

Salesforce

Dashboards

Excel

BI tools

Data storytelling

Tools

Salesforce CPQ

Clari

LeanData

Power BI

Job description

About the Opportunity

We are building a Revenue Operations function from the ground up inside our EHS & ESG business unit which sells into Fortune 500 companies managing environmental and social regulatory reporting, process safety and operational risk, and environmental health exposure. This role is the analytical backbone of that function: the person who turns scattered, inconsistent reporting into a single source of truth for how the go-to-market engine is performing. Today, sales performance reporting is managed independently across Sales leaders using their own spreadsheets and definitions, territories and quotas are set without a consistent data-driven methodology, and CRM data quality gaps missing account hierarchy, duplicate records, incomplete fields undermine trust in the numbers. This role owns fixing that: building the reporting infrastructure, cadence, and data stewardship practices the business needs to manage revenue with confidence. If you enjoy bringing order and rigor to ambiguous, high-visibility problems, this role is for you.

What You Will Own

Sales Performance Reporting & Cadence

Build and maintain a single source of truth for sales performance reporting, replacing today's fragmented, individually managed reporting with a consistent, trusted view. Design and run the recurring revenue performance cadence pipeline, forecast, and bookings reviews in partnership with Sales leadership. Develop dashboards and reporting aligned to the Lead-to-Revenue (L2R) KPI framework, supporting consistent, metric-driven decision-making across the go-to-market team.

Territory & Quota Analytics

Support territory design and account segmentation with a data-driven methodology, replacing ad hoc, inconsistently applied approaches. Support quota-setting analysis grounded in market potential, account coverage, and historical performance data.

Data Stewardship & CRM Quality

Own day-to-day data quality standards for the CRM account hierarchy integrity, duplicate resolution, and field completeness in partnership with Central IT and Divisional Operations. Support account hierarchy implementation and enrichment tool adoption to close gaps in ICP and account-level data. Maintain data stewardship practices aligned to the L2R framework so downstream reporting and forecasting can be trusted.

Cross-Functional Partnership

Partner closely with the RevOps Managers owning Top-of-Funnel and Pipeline-to-Bookings, the Sales Enablement Manager, and Divisional Sales Operations to keep reporting, data, and process aligned across the funnel. Act as a trusted analytical partner to Sales leadership, surfacing insights that inform territory, quota, and pipeline decisions.

What You Bring

Required

• 3 + years of experience in sales operations, revenue operations, or a similar analytical role supporting a B2B sales organization.
• Hands-on proficiency with Salesforce or a comparable CRM, including report and dashboard building.
• Strong Excel/analytics skills, with experience in a BI tool (e.g., Power BI) for reporting and data visualization.
• A demonstrated ability to bring structure to ambiguous problems and to build trusted, repeatable reporting processes from scratch.
• Clear, confident communication comfortable presenting data and insights directly to Sales leadership.

Preferred

• Experience supporting a complex, multi-stakeholder B2B enterprise sales motion.
• Exposure to EHS, ESG, or another regulated, technically complex industry.
• Familiarity with Clari, LeanData, or Salesforce CPQ.
• Experience supporting territory design or quota-setting methodology.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you— a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $78,400.00 - $136,950.00 USD. This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

About Us

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Our Commitment to Diversity

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

Equal Opportunity Statement

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

Legal Compliance

Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.