Senior Sales Manager - Onsite Not Remote

The Ritz-Carlton Hotel Company, L.L.C.; Truckee (CA); Presencial; USD 61.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation Assistance Available

Descripción de la vacante

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Management level Sales & Marketing professional in Truckee, CA to proactively solicit business and manage large group opportunities with significant revenue potential.

This role focuses on aligning customer profiles with suitable products and driving both individual and property revenue goals. The position emphasizes upselling, contract development, and timely handoffs for service delivery, following brand standards and the Gold Standards of

Formación

• 2-year degree in Business Administration, Marketing, Hotel/Restaurant Management, or related major; 5 years in sales/marketing.
• 4-year Bachelor's degree in Business Administration, Marketing, Hotel/Restaurant Management, or related; 3 years in sales/marketing.

Responsabilidades

• Targets accounts with proactive solicitation and account saturation.
• Develops sales plans and actions.
• Upsells packages to maximize revenue.
• Builds relationships with customers for future bookings.
• Executes contracts and proposals.

Educación

2-year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related major

4-year Bachelor's degree in Business Administration, Marketing, Hotel & Restaurant Management, or related major

Descripción del empleo

Additional Information

Relocation Assistance Available

Job Number

26144306

Job Category

Sales & Marketing

Location

13031 Ritz Carlton Highlands Court, Truckee CA 96161, United States VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Pay Range

$44.23-$56.73 per hour

Bonus Eligible

Y

Job Summary

Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Required

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years’ experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Market Opportunities and Driving Revenue

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with counterpart to effectively manage the business opportunity.
• Responds to and manages larger and more complex incoming opportunities for the property.
• Identifies, qualifies and solicits new business to achieve personal and property revenue goals.
• Focuses efforts on accounts with significant potential sales revenue.
• Develops effective sales plans and actions.
• Works with partners to develop creative ideas and proposals for events.
• Maximizes revenue by upselling packages.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Handles complex business with significant revenue potential as well as significant customer expectations.

Building Successful Relationships

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Provides excellent customer sales service in order to grow share of the account.
• Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

• Utilizes intranet for resources, templates, and information.
• Participates in site visits.
• Develops and facilitate execution of contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.