Senior Sales Manager

kimptonhotelsandrestaurantscareers; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a strategic sales leader to drive group revenue, mentor the sales team, and partner with the Director of Sales & Marketing and General Manager to craft a clear, credible vision for hotel sales.

You will analyze market mix and competitive trends, deploy pricing strategies, coordinate with the National Sales Team, and align marketing initiatives to maximize overall revenue and market share.

Qualifications

• 1 to 3 years of hotel sales experience.
• Bachelor’s degree preferred.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Achieve 100% of group sales revenue goals through individual and team efforts.
• Provide coaching, mentoring and training to the sales team.
• Incorporate marketing initiatives to support group sales strategies.
• Establish urgency to meet hotel needs and drive pricing strategies.
• Collaborate with DOC/DOSM to align strategies and reports.

Skills

Strong selling skills

Leadership

Communication skills

Hotel sales experience

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

SUMMARY

This position maintains a balance of proactive & reactive selling, maintenance & growth of key accounts and sales team development while utilizing skills as a strategic sales & revenue leader inour organization. Goals are aligned around the achievement of total hotel room revenue, group bookings, food & beverage contribution, market share results and sales training. Responsible for working directly with the Director of Sales & Marketing and General Manager in creating a clear and credible vision for the hotel sales team, understands market mix as well as the competitive landscape and aligns structures and systems to achieve strategic goals and maximize revenues. Position will work tactically with the DORM to ensure a strategically symbiotic relationship between the twodisciplines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Position is responsible for achieving 100% of the group sales revenue goals through individual and team efforts.
• Continually assess strengths/challenges of sales team members.
• Provides coaching, mentoring and training to sales team.
• Incorporates marketing initiatives to support group sales strategies and activities.
• Establishes a sense of urgency with the team to understand and achieve the needs of the hotel.
• Knowledgeable of hotels' competitive set and recommends sales/pricing strategies, service and product improvements to stay competitive.
• Will carry food & beverage contribution goals and work collaboratively with DOC to helpachieve food and beverage revenues.
• Consistently reviews shifts in market mix with DORM & DOSM and able to make deployment & pricing recommendations.
• Stays atop industry trends.
• Works with National Sales Team to communicate specific account needs to impact revenues for the hotels.
• Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies.
• Sales skill development of team to include implementation, coordination and maintenanceof weekly sales training vignettes.
• Responsible for team achievement of ShopTalk results.
• Able to present to DOSM, General Manager & ownership interests both successes and areas for opportunity within the group segment.
• Maintains a thorough understanding and ability to report on group pace and future group need areas.
• Administrative Responsibilities: Responsible for completing and communicating monthly group sales results to DOSM.
• Assists in development of appropriate group production goals for the sales team.
• Actively participates in weekly yield meetings.
• Regular analysis of industry intelligence reports (i.e. STR and Hotelligence).
• Conducts FJP reviews as well as weekly meetings with the sales team to ensure appropriate direction.
• Ensure that accurate and thorough notes/traces of accounts are maintained via Delphi.

SPECIFIC EXPERIENCE WE'RE SEEKING

• Bachelor’s degree is preferred.
• 1 to 3 years of hotel sales experience.
• Strong selling skills.
• Ability to inspire, lead and manage a team by example.
• Act as owner of the hotels and communicate a clear sense of strategy and purpose.
• Strong computer skills including proficiency in Microsoft Office Suite.
• Well organized, detail oriented with excellent follow-up.
• Must possess excellent communication skills both internally and externally.
• Ability to convert vision into specific and tangible actions to benefit the hotels.
• Must emulate the Kimpton Culture.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions. Education and/or Experience: 1 to 3 years of sales experience. Bachelor’s degree is preferred. Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficultsituations and people, while exhibiting a consistent level of professionalism. Physical Demands: While performing the duties of this job, the employee is constantly required touse a keyboard, sit, see, hear, write, and speak. The employee is frequently required to handle(hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, finemanipulation), and dial. The employee is occasionally required to collate/file, stand, and walk. Theemployee is minimally required to bend, crouch, kneel, squat, climb ladders and stairs, reach, twist,stretch, push, and pull. The employee is occasionally required to lift and/or move 10-50lbs, andminimally required to lift and/or move up to 75lbs. Mental Demands: While performing the duties of this job, the employee is constantly required toproduce detailed work, use reasoning skills, verbal and written communication, have customercontact, and handle multiple concurrent tasks. The employee is frequently required to use mathskills and handle constant interruptions. The employee is occasionally required to givepresentations. Work Environment: While performing the duties of this job, the employee may occasionally beexposed to heat, odor, fumes, dampness, dirt, oil, grease, noise, vibrations, and the use oftools/equipment. Please note: management reserves the right to change, modify, and/or alter any of the dutieslisted above to meet business demands.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

INDSJ

Be Yourself. Lead Yourself. Make it Count.