Senior Sales Engineer - Majors, Tennessee

Zscaler; Nashville (TN); On-site; USD 155,000 - 221,000; Full time

Benefits offered by this job

Health plans

Vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks

Job summary

Zscaler, Inc. is seeking a Senior Sales Engineer for the Majors Account team in Tennessee. You will oversee the technical sales process and lead Proof of Value as the expert, while collaborating with internal teams to secure customer success.

The role emphasizes AI-driven security solutions, enterprise-scale deployments, and a customer-obsessed approach within a hybrid working model in Tennessee.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions within your domain.
• Demonstrated ability to act as a Consultative AI Advisor guiding customers through AI change management and mapping workflows to AI systems.
• 5 to 8+ years of experience as a Sales Engineer or Systems integrator.
• Knowledge of network security technologies.

Responsibilities

• Overseeing the technical sales process.
• Running Proof of Value from start to finish, as the technical and industry expert.
• Collaborating and supporting internal Zscaler teams.

Skills

AI/ML fundamentals

Consultative AI advisor

Sales engineering

Customer-centric

Education

Bachelor's degree or equivalent experience

Tools

CCNP

JNCIP

PCNSA

CISSP

CCSP

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Sales Engineer to join our Majors Account team. This is an East Central role in Tennessee, reporting to the Sales Engineering Manager in the Americas Field Sales department.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputsBachelor's Degree or equivalent experience
• 5 to 8+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.
• Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP
• Experience working with large enterprise and major accounts

Base Pay Range

Base Pay Range$154,875—$221,250 USD

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Working Model

Learn more about Zscaler's hybrid working model and benefits here.

Application and Eligibility

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Company Culture

We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging.

Equal Employment Opportunity Statement

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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