Senior Sales Engineer - Majors, NYC

Zscaler; New York (NY); Hybrid; USD 155,000 - 221,000; Full time

Benefits offered by this job

Various health plans

Time off plans for vacation and sick

Parental leave options

Retirement options

Education reimbursement

In‑office perks, and more!

Job summary

Zscaler is seeking a Senior Sales Engineer for the East NYC Metro to architect AI‑driven security solutions and lead the technical sales process. You will run Proof of Value engagements and partner with internal teams to address complex customer challenges.

The role requires 5–8+ years in sales engineering or systems integration, with a strong foundation in AI/ML and network security. This is a hybrid, full‑time position based in New York.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging AI‑driven solutions to optimize outcomes.
• Bachelor's degree or equivalent experience.
• 5 to 8+ years of experience as a Sales Engineer or Systems integrator.
• Knowledge of network security technologies.

Responsibilities

• Overseeing the technical sales process from discovery to closing.
• Running Proof of Value engagements to demonstrate solutions.
• Collaborating with internal Zscaler teams to address customer pain points.

Skills

AI/ML knowledge

Network security

Sales engineering

Education

Bachelor's degree or equivalent

Job description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Senior Sales Engineer to join our Majors Account team. This is an East role in NYC Metro, reporting to the Sales Engineering Manager in the Americas Field Sales department. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What You’ll Do (Role Expectations)

• Overseeing the technical sales process


• Running Proof of Value from start to finish, as the technical and industry expert


• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands‑on execution.


• You are a problem‑solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.


• You are customer‑obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real‑world problems. You champion their needs from start to finish, knowing their success is our success.


• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.


• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high‑pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking For (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI‑driven solutions to optimize outcomes within your functional domain


• Bachelor's Degree or equivalent experience


• 5 to 8+ years of experience as a Sales Engineer or Systems integrator


• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non‑deterministic outputs


• Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP


• Experience working with large enterprise and major accounts

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job‑related skills, experience, and relevant education or training.

The base salary range listed for this full‑time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$154,875—$221,250 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Benefits

• Various health plans


• Time off plans for vacation and sick time


• Parental leave options


• Retirement options


• Education reimbursement


• In‑office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, and local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.