Senior Sales Engineer - Major Accounts (Washington DC area)

Calix; United States; Remote; USD 150,000 - 287,000; Full time

Job summary

Join a forward-thinking company as a Sales Engineer for Major Accounts, where you will manage significant client relationships and drive revenue growth. This remote role requires a strong technical background in networking and PON technologies, allowing you to translate complex technical discussions into actionable business solutions. You'll collaborate with sales teams, deliver compelling presentations, and support customers in configuring and testing platforms. If you're a self-starter with excellent interpersonal skills and a passion for technology, this is the perfect opportunity to make a significant impact in the Broadband Service Provider space.

Qualifications

• Strong technical knowledge of Layer 2 and Layer 3 Access network architectures.
• Ability to troubleshoot complex L2/L3 deployment issues.

Responsibilities

• Drive revenue by establishing long-term relationships with major accounts.
• Architect designs leveraging Calix’s network and Cloud solutions.

Skills

Layer 2 Networking

Layer 3 Networking

PON Technologies

SaaS Technologies

SDN Technologies

Routing Protocols (BGP, OSPF, ISIS)

Troubleshooting L2/L3 Issues

Presentation Skills

Interpersonal Skills

Education

BSEE/BSCS Degree

Job description

Calix provides the cloud, software platforms, systems, and services required for communications service providers to simplify their businesses, excite their subscribers, and grow their value.

Calix is seeking a dynamic self-starter to join our Major Accounts Team as a Sales Engineer. This is a remote-based position, requiring residence in or around the Greater Washington DC area.

The role involves managing the success of some of Calix's largest accounts, including pre-sales support, solution design, pricing, and turnover documentation to ensure successful integration.

As a Sales Engineer, Major Accounts, you will navigate technical discussions while translating these into simple business language for senior management. The candidate should demonstrate the ability to articulate the end-to-end Calix value chain in a consultative manner.

The Sales Engineer also plays a vital role in developing relationships and influencing decisions with customers. You will provide hands-on demonstrations of Calix’s products and assist with lab and field trials.

The ideal candidate has a strong technical background with PON technologies, Layer 2 and Layer 3 networking, and in-depth knowledge of the Broadband Service Provider space, including OSS/BSS systems.

Responsibilities include:

1. Drive incremental revenue by establishing long-term trusted relationships with assigned major accounts.
2. Architect designs leveraging Calix’s network and Cloud solutions using a consultative approach; identify client issues and desired outcomes.
3. Act as a brand ambassador and thought leader for Calix, staying current with external technologies and trends, and leveraging this expertise for clients and internal teams.
4. Partner with Sales to deliver technical sales presentations to customer technical staff and senior management.
5. Assist in preparing and responding to RFx opportunities.
6. Support customers in configuring and testing platforms in labs, field trials, and production networks, guiding them on technical and operational issues.

Qualifications:

1. Highly talented with a results-oriented mindset.
2. Self-starter with a reputation for being an effective change agent.
3. Strong work ethic, with integrity and a sense of urgency to meet deadlines.
4. Excellent interpersonal skills, with the ability to synthesize complex issues into solutions and work effectively across organizational levels.
5. Ability to establish and solidify strategic relationships with key customers.
6. Willingness to travel up to 50% within the region to support customer engagements.
7. Strong technical knowledge of Layer 2 and Layer 3 Access network architectures.
8. Understanding of SaaS and SDN technologies.
9. Broadband provider operator knowledge, including routing protocols (BGP, OSPF, ISIS) and transport functions (L2/3 VPN).
10. Ability to troubleshoot complex L2/L3 deployment issues.
11. Experience working with cross-functional teams on product improvements, education, testing, and demos.
12. Excellent presentation, written communication, and public speaking skills.
13. Residency in or around Baltimore/DC area.
14. BSEE/BSCS degree preferred.

#LI-Remote

Compensation varies based on location within the U.S., determined by residence and factors such as skills, experience, and education.

For more information on benefits, click here.

Salary ranges (annual):

• San Francisco Bay Area: $191,000 - $287,000
• Major Cities (including CA, CO, NY Metro): $166,000 - $249,000
• Regional plus NY: $150,000 - $225,000