Senior Sales Engineer

SMC Corporation; San Jose (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

SMC Corporation is seeking a Senior Sales Engineer in San Jose, California. The role entails managing customer relationships and growing sales in the industrial automation sector. Ideal candidates will have a Bachelor’s degree and proven sales expertise.

Responsibilities include developing new business, maintaining SMC tools, and collaborating with internal teams. This position may require customer site visits and some travel.

Qualifications

• Proven sales experience with SMC or equivalent industrial automation sales experience.
• Extensive knowledge of industrial automation applications.
• High level communication, negotiation, problem-solving, and leadership skills.

Responsibilities

• Manage medium to large size OEM accounts to grow sales.
• Meet or exceed annual growth expectations.
• Present SMC’s capabilities to target customers.
• Own and manage customer relationships effectively.

Skills

Sales experience

Communication skills

Negotiation skills

Problem-solving skills

Leadership skills

Knowledge of pneumatic components

CRM proficiency

Education

Bachelor’s degree in Business, Marketing, Engineering or related field

Job description

Purpose

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.

Essential Duties

• Retains and profitably grows sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Owns and manages customer relationships
• Develops and executes detailed customer action plans and forecasts as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
• Effectively utilizes SMC tools and resources to ensure organizational consistency and efficiency
• Completes market reports as new and relevant information becomes available
• Manages SMC assets appropriately and is able to successfully calculate ROI using the RINGI process
• Has passed all training required by SMC
• Is competent in all SMC sales philosophy, strategies, and tactics
• Uses and accurately maintains CRM: sales calls, projects, opportunities, contacts, leads, and success reports, to align customer data regionally and globally as necessary
• Successfully completes other duties as prescribed by the Branch Manager/Sales Manager
• Collaborates with internal teams to develop tailored strategies aligned with client and company goals
• Monitors project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

Physical Demands / Work Environment

• Customer facing position; with the majority time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

Minimum Requirements

• Bachelor’s degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
• Proven sales experience with SMC or equivalent industrial automation sales experience.
• Extensive knowledge of industrial automation applications.
• Demonstrated track record of meeting and exceeding sales or performance targets.
• Comprehensive understanding of pneumatic components and their application.
• Understanding of competitive product lines.
• High level communication, negotiation, problem-solving, and leadership skills.
• Proficient in CRM and the use of computers and ability to learn new programs and tools as required.