Senior Sales Engineer

Mimecast North America, Inc.; Illinois; Hybrid; USD 256,000 - 384,000; Full time

Job summary

Mimecast North America, Inc. is seeking a Senior Sales Engineer for the North Central Region, based in Chicago.

You will provide technical pre-sales support to Mimecast sales teams, reseller partners, and customers, combining deep technical know-how with commercial judgment to position Mimecast services and address customer needs. You will deliver product demonstrations to technical and business audiences, respond to security questionnaires, and collaborate across teams to drive complex

Qualifications

• Extensive technical pre-sales experience with security or messaging software.
• Experience selling complex services to large enterprise accounts.
• Ability to explain technical solutions clearly to business audiences.

Responsibilities

• Provide technical pre-sales support across direct and reseller opportunities in the North Central region.
• Deliver product demonstrations and presentations to technical and business audiences, including senior executives.
• Prepare formal RFP and security questionnaire responses and high-level implementation plans.
• Collaborate with sales to understand customer needs and position complex services.
• Support regional marketing events and train sales teams on Mimecast products.

Skills

Security pre-sales

Messaging software

Enterprise sales

Networking knowledge

Email security

M365 migrations

Project management

Communication skills

Tools

Exchange

Microsoft 365

Job description

Senior Sales Engineer, North Central Region - Chicago

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

As Senior Sales Engineer, North Central Region, you'll provide technical pre-sales support to Mimecast sales teams, reseller partners, and customers across the region. You'll combine deep technical expertise with commercial judgment to position Mimecast services, address customer needs, and resolve technical objections on complex enterprise opportunities. Most of your time will focus on pre-sales activity, with opportunities to support key customer engagements, train sales teams, collaborate with Product Management, and participate in regional marketing events. You'll ideally be based in the North Central region and be willing to travel to customer sites as needed.

What You'll Do

• Provide technical pre-sales support across direct and reseller partner opportunities in the North Central region.
• Engage technical stakeholders to explain Mimecast services, build understanding, and address technical objections.
• Deliver product demonstrations and presentations to technical and business audiences, including senior customer executives.
• Prepare formal RFP and security questionnaire responses, along with high-level implementation plans.
• Partner closely with sales colleagues throughout the opportunity lifecycle to understand customer needs and position complex services consultatively.
• Work with Service Delivery to support complex solutions and oversee the implementation and success of pre-sales proofs of concept.
• Contribute to key customer engagements and train sales teams on Mimecast products.
• Collaborate with Product Management and technology partners, and represent Mimecast at regional marketing events as needed.

What You'll Bring

• Extensive technical pre-sales experience with security or messaging software, with the depth, autonomy, and commercial judgment to support complex enterprise opportunities.
• Experience consultatively selling complex services and working with demanding business customers and large strategic enterprise accounts.
• Strong knowledge of networking and security technologies and services, including email security and email-borne threats such as phishing, malware, and spam.
• Hands-on experience with email security, anti-malware, or archiving platforms, plus knowledge of email migration processes and tooling, including Exchange and Microsoft 365 migrations and upgrades.
• Understanding of governance, compliance, and insights use cases, including email archiving, data retention, and e-discovery; their business and regulatory drivers; and the competitive landscape, including Proofpoint, Barracuda, Microsoft Purview, and Symantec Enterprise Vault.
• Understanding of insider risk and the business drivers for protecting sensitive data and intellectual property from accidental, negligent, and malicious insider activity, including familiarity with competitors such as Microsoft Purview, Proofpoint, and DTEX.
• Ability to explain technical solutions clearly to business-focused audiences and deliver demonstrations and presentations to senior customer executives.
• A record of taking ownership of customer issues and resolving them under pressure.
• Experience leading projects to completion and coordinating people and resources across multiple teams.
• Experience with SaaS solutions, indirect sales environments, and high-growth companies.
• A proactive, self-sufficient approach, with flexibility and a willingness to learn new skills.
• Project management experience and experience working with technology partners are a plus.

The on-target earnings (OTE) range for this position is 256,000 - 384,000 USD (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmitive Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [e-mail]. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.