Senior Sales Associate

Michael Kors; Town of Italy (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Michael Kors is seeking a Senior Sales Associate in the Town of Italy, New York. This role involves building strong customer relationships while maximizing sales opportunities and ensuring high standards of store presentation and operations.

The ideal candidate should have 2 to 3 years of retail experience, preferably in luxury sales, along with notable customer service skills and a keen eye for fashion. Join us to deliver the ultimate customer experience and increase loyalty.

Qualifications

• 2 to 3 years' experience in retail, preferably in luxury.
• Creative skills and 'eye for fashion'.
• Strong relationship skills and ability to engage with clients.

Responsibilities

• Build relationships with customers to maximize sales opportunities.
• Ensure store presentation and visual merchandising standards.
• Participate in organizing in-store and promotional events.

Skills

Retail experience

Customer service skills

Fashion knowledge

Relationship management

Job description

## Senior Sales AssociateApplylocations: Capritime type: Full timeposted on: Posted 2 Days Agojob requisition id: R\_784401GV-Versace Capri**WHAT YOU WILL DO**The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.**Business & Client Management*** Partner with management team to strategically achieve sales targets* Strive to always increase brand and product knowledge* Master selling skills to satisfy customer needs* Take action to maximize the sales opportunity on all categories* Embrace and promote our Retail Excellence Program with both clients and staff* Build strong partnerships with clients, peers, and management through effective communication* Ensure superlative customer service standards, to meet customer expectations* Act as brand ambassador to build relationships with new customers and VIP clientele* Deliver the ultimate Versace experience to increase customer loyalty* Drive results through delivering an elevated customer experience both during and after sale service**CRM activities*** Capture customer data all the time* Proactively take possible actions to maintain a long-term relationship with customers* Participate in the organization of In-store and Promotional events* Implement and manage the boutique’s community outreach program to maintain active social relationships with clients**Operations*** Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)* Remain in compliance with operational and company policies and procedures* Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up**YOU’LL NEED TO HAVE*** 2 to 3 years’ experience in retail – luxury experience preferred* Creative skills and “eye for fashion”, attention to detail**WE’D LOVE TO SEE*** High level of knowing trends* An entrepreneur with the ability to drive results* Well connected with a strong ability to engage* Elevated customer service skills; a true fashion expert with a passion for sales* A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking* Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market* Ability to work in a team