Senior Sales Ambassador

Abbott; Remote; USD 75,000 - 151,000; Full time

Job summary

A leading healthcare company is seeking a Senior Sales Ambassador to manage key accounts in the Northeast. The role requires strong sales and technical expertise in clinical diagnostics, focusing on customer loyalty and revenue growth. Ideal candidates should have a Bachelor’s degree, 3+ years of relevant experience, and a willingness to travel. Competitive salary range of $75,300 to $150,700 is offered, alongside excellent benefits for career development and employee well-being.

Benefits

Career development opportunities

Free medical coverage

Retirement savings plan

Tuition reimbursement

Qualifications

• 3+ years of professional experience in sales or laboratory operations.
• Willingness to travel within the assigned territory.
• Bachelor's degree preferred in engineering, Life Sciences, Medical Technology.

Responsibilities

• Serve as a trusted advisor to established customers.
• Develop and execute account plans for profitability.
• Perform assay integrations and support laboratory needs.

Skills

Customer relationship management

Sales expertise

Laboratory operations knowledge

Education

Bachelor's degree in relevant field

Job description

JOB DESCRIPTION

Senior Sales Ambassador

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are looking for a highly driven and technically proficient Senior Sales Ambassador to join our Diagnostics team managing PA, MA, RI, CT, NJ, and North East part of NY territory. As a Senior Sales Ambassador, you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue by leveraging their technical expertise to influence purchasing decisions and deliver tailored diagnostic solutions. This role operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions.

What You’ll Work On

Customer Relationship & Retention

Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets. Enhance customer satisfaction through proactive issue resolution and regular business reviews. Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

Account Management & Growth

Develop and execute strategic account plans focused on value expansion and profitability. Identify and implement operational and service improvements to drive customer success. Influence purchasing decisions and optimize reagent utilization.

Technical & Operational Support

Perform assay integrations and address laboratory technical needs. Support new account implementations, including ordering, installation, and validation. Coordinate order, delivery, and billing processes to ensure operational efficiency.

Cross-Functional Collaboration

Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences. Escalate and resolve customer challenges in collaboration with the service organization. Contribute to quality effectiveness through accurate documentation of complaints and resolutions.

Education Skills, Experience

Required Qualifications

• Bachelor’s degree +3 years, associate’s degree + 5, HS/GED + 7 years of relevant experience.
• Professional experience in sales or laboratory operations.
• Willingness to travel within the assigned territory.

Preferred Qualifications

• Bachelor’s degree in engineering, Life Sciences, or Medical Technology and/or healthcare-related Field.
• Experience with a proven track record in sales, field service, or within a technical call center.
• Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

The base pay for this position is

$75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Sales Force DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbot is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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