Senior Sales Advisor - Miami

Boggi Milano; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Base hourly wage and commission

Dental, health, vision insurance

401(k), PTO, and sick time

Employee discounts

Professional and career development opportunities

Job summary

Boggi Milano is looking for a Senior Sales Advisor in Miami, Florida. This full-time role involves providing exceptional customer service, maximizing sales efforts, and promoting the brand. You will embody professionalism to uphold our brand image and ensure customer satisfaction.

The ideal candidate has 2+ years of experience in menswear or high-end fashion. Benefits include a base hourly wage, commission, health care options, and professional development opportunities.

Qualifications

• Minimum 2 years in menswear or high-end fashion retail.
• Track record of meeting sales targets.
• Strong customer service orientation.

Responsibilities

• Provide exceptional customer service to all customers.
• Promote the brand and maximize sales opportunities.
• Optimize the omni-channel shopping experience.

Skills

Sales experience in menswear or high-end fashion

Fluency in English

Knowledge of fashion trends

Communication skills

Proficiency with POS software

Experience with omnichannel retail technology

Job description

Senior Sales Advisor (Full Time)

The Senior Sales Advisor represents Boggi Milano to customers, embodying professionalism to uphold our brand image and boost store performance, while ensuring customer satisfaction and loyalty.

How You Will Contribute

• Sales – 90%
  • Provide exceptional service to all customers online and offline.
  • Maximize all contact opportunities and promote the brand and product.
  • Inform customers about loyalty program benefits to enrich the customer database.
  • Act as a brand ambassador, maintaining an image and style in line with brand standards.
  • Develop and maintain long‑term relationships to strengthen brand prestige.
  • Contribute to the development of sales strategies and help the team achieve targets.
  • Manage sales by optimizing each phase of the commercial relationship.
• Customer Service Excellence
  • Provide advanced product insights.
  • Apprise customers of loyalty program benefits.
  • Maintain brand image alignment.
• Sales Management
  • Optimize each phase of customer interaction.
  • Greet and recognize regular customers.
  • Understand explicit and implicit customer needs.
  • Introduce and promote products effectively.
  • Describe and advise on items offered.
  • Verify customer needs and respond to requests.
  • Encourage cross‑selling and up‑selling.
  • Coach the team and influence sales culture.
  • Collect and record customer data accurately.
  • Guide customers through checkout and show appreciation.
• Operational Excellence – 10% Omnichannel Service
  • Promote omnichannel service using technological tools (e.g., sales tablets) for a 360° shopping experience.
  • Assist in managing omni‑channel flows such as click‑and‑collect and seek‑and‑send.
  • Maintain store upkeep, orderliness, and cleanliness.
  • Participate in stock management and make efficiency suggestions.
  • Assist in inventory activities and cash operations as needed.

Benefits Package

• Base hourly wage and commission
• Dental, health, vision, 401(k), PTO, sick time, employee discounts
• Professional and career development opportunities

Qualifications

• 2+ years in menswear or high‑end fashion retail
• Fluency in English; additional languages welcome
• Track record of meeting/exceeding sales targets in a KPI‑driven environment
• Demonstrated ability to deliver personalized, high‑quality service and build loyalty
• Strong knowledge of fashion trends, seasonal styles, and major brands
• Clear, professional, friendly communication skills for a diverse customer base
• Proficiency with POS software for transactions, returns, and gift cards
• Experience with digital tools for omnichannel retail (tablets, click‑and‑collect, online order support)
• High standards of professionalism in dress code, punctuality, and work ethic
• Flexibility to work peak seasons, holidays, and weekends
• Physical ability to lift 35 lbs. and stand for extended periods

Equal opportunity statement: Boggi Milano is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.