Senior Sales Administrator

MKS Inc.; Irvine (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid holidays

Paid vacation

Parental leave

Tuition reimbursement

Job summary

MKS Instruments, Inc. invites applications for a Senior Sales Contract Administrator in Irvine, CA. You will support key customer accounts and collaborate with Sales, Operations, and Manufacturing teams, reporting to the Senior Manager, Sales Administration.

This role emphasizes accuracy in the order-to-cash process, order expediting, and coordination with account managers to align orders with quotes and contracts. A fast-paced environment requires strong communication and attention to detail.

Qualifications

• 3+ years of experience in contract administration and/or customer service within a manufacturing environment.
• Attention to detail and timely follow-up in a fast-paced setting.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office; SAP experience preferred; Salesforce/Ariba a plus.

Responsibilities

• Maintaining new and existing customer orders, including expediting orders, preparing quotes, proactively contacting customers, setting up new customer accounts, and supporting Key Account Managers
• Communicating weekly order changes, including pull-ins and pushouts, to operations and manufacturing teams
• Partnering with assigned Account Managers to ensure purchase orders align with approved quotes and contractual terms
• Maintaining and coordinating bookings while consistently keeping the planning team informed and up to date
• Ensuring accuracy and compliance throughout the order-to-cash process
• Supporting cross-functional collaboration to meet customer commitments and business objectives

Skills

Contract administration

Customer service

Interpersonal skills

Microsoft Office

SAP

Salesforce

Ariba

Tools

SAP

Salesforce

Ariba

Job description

A Day in Your Life at MKS:

As a Senior Sales Contract Administrator at MKS Instruments, Inc., you will be an integral member of the Photonics Solutions Division Sales organization, supporting key customer accounts and partnering closely with Sales, Operations, and Manufacturing teams. This role offers visibility across the business and potential for leadership growth. In this position, you will report to the Senior Manager, Sales Administration.

You Will Make an Impact By:

• Maintaining new and existing customer orders, including expediting orders, preparing quotes, proactively contacting customers, setting up new customer accounts, and supporting Key Account Managers
• Communicating weekly order changes, including pull-ins and pushouts, to operations and manufacturing teams
• Partnering with assigned Account Managers to ensure purchase orders align with approved quotes and contractual terms
• Maintaining and coordinating bookings while consistently keeping the planning team informed and up to date
• Ensuring accuracy and compliance throughout the order-to-cash process
• Supporting cross-functional collaboration to meet customer commitments and business objectives

Skills You Bring:

• 3+ years of experience in contract administration and/or customer service within a manufacturing environment
• Proven ability to work effectively in a fast-paced environment where attention to detail and timely follow-up are critical
• Strong interpersonal and communication skills, with the ability to interact with customers and internal stakeholders at all levels
• Strong proficiency in Microsoft Office applications
• Experience with SAP is highly preferred
• Experience with Salesforce and Ariba is a plus

Physical Demands and Working Conditions:

• Perform activities such as sitting, standing, or typing for extended periods of time
• Regularly requires good manual dexterity and coordination
• Must be able to communicate information and ideas so others will understand
• Must be able to exchange accurate information
• The ability to observe documents and details at close range (within a few feet of the observer)
• Operates in a professional office environment
• Constantly operates a computer and other office productivity machinery
• Noise level in the work environment is usually average

Compensation and Benefits:

Total Base Pay Range: 75,175.00 – 100,000.00 USD Annual, based on qualifications, experience and training, operational and business needs, and other considerations permitted by law.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS (or as applicable).

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental, and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, parental leave, adoption assistance, and tuition reimbursement.