Senior SaaS Solutions Analyst - Low-Code App Support

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 97,000 - 162,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO and Holidays

Volunteer time off

Job summary

M&T Bank Corporation in Buffalo, NY is seeking a Senior Technical Solutions Analyst - SaaS Applications to support, configure, and improve a portfolio of 10–12 SaaS applications, with a primary focus on low-code/no-code configuration, application support, integrations, and thorough documentation.

This senior, non-lead role emphasizes practical solution delivery over pure development, requires strong technical documentation and SDLC know-how, and involves coordinating with vendors and internal

Qualifications

• 5+ years of solutions development and/or relevant enterprise technology experience with SaaS platforms.
• Strong technical documentation and understanding of SDLC/RFC processes.
• Ability to coordinate with vendors and internal technology teams.

Responsibilities

• Support, maintain, and configure SaaS applications and user provisioning.
• Assist with privacy/consent requirements and platform testing.
• Coordinate configuration activities and troubleshoot issues with vendors and internal teams.
• Create and maintain technical and process documentation for supported apps.

Skills

SaaS applications

Vendor coordination

Technical documentation

SDLC

Troubleshooting

Education

Associate's degree

Bachelor's degree

Tools

SAML

SSL configurations

Job description

M&T Bank Corporation in Buffalo, NY is seeking a Senior Technical Solutions Analyst - SaaS Applications to support, configure, and improve a portfolio of 10–12 SaaS applications, with a primary focus on low-code/no-code configuration, application support, integrations, and thorough documentation.

This senior, non-lead role emphasizes practical solution delivery over pure development, requires strong technical documentation and SDLC know-how, and involves coordinating with vendors and internal