Senior Risk Manager

Capital One Group; Richmond, Northern (VA, KY); Hybrid; USD 162,000 - 184,000; Full time

Job summary

Capital One in Richmond, VA is seeking a Senior Risk Manager within Enterprise Risk Management (ERM) to lead a team delivering cutting-edge risk solutions across the enterprise. You will guide change governance and advise on risk-assessment methodologies (LAUNCH), partnering with executives to identify and mitigate risks while maintaining a robust risk posture.

This role requires 3+ years in risk management and 5+ years in project management. PMP/CPM is preferred.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 3 years of risk management experience.
• At least 5 years of project management experience.
• PMP Certification or Master’s Certificate of Project Management (CPM) preferred.

Responsibilities

• Advise and guide users on appropriate usage of our change-based risk assessment program (e.g., LAUNCH), including methodology adherence and best practices and processing administrative actions and user exceptions.
• Solve our stakeholders most complex problems during critical change governance activities.
• Monitor Slack channel and host office hours; respond to user needs.
• Host frequent check-in with key stakeholders from each line of business to discuss metrics, QA findings, and strategic initiatives.
• Identify bugs and blockers, partnering with methodology owners on fixes and enhancements.
• Provide LOB specific metrics and commentary for various ERM reporting needs (e.g., ROCs).
• Ensure completion of Post Implementation Reviews for each LOB.
• Maintain documentation of ERM effective challenge and escalation activities.
• Agentic AI Oversight: Review AI-processed initiatives to ensure appropriate risk classification.

Skills

Risk management

Project management

Education

Bachelor's degree or Military experience

Job description

Senior Risk Manager At Capital One, we dare to dream, disrupt, and deliver a better way.

We bring ingenuity, simplicity, and humanity to an industry ripe for change. As a senior leader in Enterprise Risk Management (ERM), you will join a critical second-line-of-defense function responsible for defining the bank’s risk management architecture. This role is at the heart of our Change Governance Program, positioned to take a critical role as we modernize our processes to be more nimble and effective while maintaining a robust risk posture. As a Senior Risk Manager in Capital One’s Enterprise Risk Management (ERM) department you will apply your project management and analytical skills to our highest profile Risk Management projects. You will lead a team of Risk Specialists responsible for working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success. Senior Risk Managers partner with Executives and their teams to identify potential Risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. Senior Risk Managers at Capital One are highly motivated Risk Management professionals with excellent project management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Responsibilities:

• Advise and guide users on appropriate usage of our change-based risk assessment program (e.g., LAUNCH), including methodology adherence and best practices and processing administrative actions and user exceptions
• Solve our stakeholders most complex problems during critical change governance activities
• Monitor Slack channel and host office hours; respond to user needs
• Host frequent check-in with key stakeholders and from each line of business (LOB) to discuss metrics, QA findings, and strategic initiatives
• Identify bugs and blockers, partnering with methodology owners on fixes and enhancements
• Provide LOB specific metrics and commentary for various ERM reporting needs (e.g., ROCs)
• Ensure completion of Post Implementation Reviews for each LOB
• Maintain documentation of ERM effective challenge and escalation activities
• Agentic AI Oversight: Perform effective challenge by reviewing AI-processed initiatives to ensure appropriate risk classification
• Evaluate AI agent inputs and risk logic for accuracy in identifying risks and mitigations
• Establish and manage enterprise controls to ensure the AI agent operates strictly within LAUNCH methodology
• Monitor AI agent effectiveness using quantitative and qualitative metrics, logging inadequacies as observations, and tracking remediation progress

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 3 years of risk management experience
• At least 5 years of project management experience

Preferred Qualifications:

• 4+ years of risk management experience
• 6+ years of project management experience leading cross functional projects and programs in risk
• PMP Certification or Master’s Certificate of Project Management (CPM)
• Ability to set direction, manage expectations and lead cross-functional teams

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr. Risk Manager

Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager

Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.