Senior Risk Analyst

IDT Corporation; Newark (NJ); Hybrid; USD 135,000 - 165,000; Full time

Job summary

National Retail Solutions (NRS) seeks a Senior Risk Analyst to protect the business from fraud and financial loss. You will monitor transaction activity in real time, analyze data to identify risk trends, and contribute to risk strategies and tools.

Collaboration with underwriting, compliance, and operations is essential. Ideal candidates have at least 2 years in risk analysis or fraud detection within merchant services, familiarity with fraud platforms like Kount or Sift, and comfort working in

Qualifications

• Strong analytical capability and ability to derive insights from transaction data.
• Proven problem-solving skills and clear communication in fast-paced settings.
• Experience with risk monitoring and understanding fraud typologies is essential.

Responsibilities

• Monitor merchant and transaction activity in real time and over time to detect patterns and potential fraud.
• Analyze large data sets to identify risk trends including chargebacks and volume spikes.
• Create and refine rules, alerts, and reports in risk monitoring tools to flag suspicious behavior.

Skills

Analytical skills

Data analysis

Problem solving

Communication

Tools

Kount

Sift

Job description

National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point-of-sale systems, payments, e-commerce, loyalty, and other tools that empower independent retailers nationwide. NRS PAY is a leader in merchant services, offering cutting-edge payment solutions that empower businesses to grow securely and efficiently. As we expand, we are seeking a detail-oriented and proactive Senior Risk Analyst to join our growing Risk team and to help identify, investigate, and mitigate transaction-related risks.

Role Overview

The Senior Risk Analyst role is critical in protecting the business from fraud and financial loss by proactively monitoring transaction trends, flagging suspicious behavior, and contributing to the ongoing development of our risk strategies and tools.

Key Responsibilities

• Monitor merchant and transaction activity in real-time and over time to detect patterns, anomalies, and potential fraud.
• Analyze large sets of data to identify risk trends, including chargebacks, returns, and unusual volume spikes.
• Create and refine rules, alerts, and reports in risk monitoring tools to flag suspicious behaviors.
• Investigate alerts, escalations, and potential fraud cases, documenting findings and making recommendations for next steps.
• Collaborate with underwriting, compliance, and operations teams to ensure alignment in risk controls and merchant reviews.
• Provide data-driven insights to support decision-making and improve risk strategies.
• Help improve internal tools and processes for risk detection and mitigation.

Requirements

• Minimum 2 years of experience in risk analysis or fraud detection, ideally within the merchant services or payments industry.
• Strong analytical skills with experience analyzing transactional data and identifying risk trends.
• Deep understanding of payment ecosystems, fraud typologies, chargebacks, and risk scoring systems.
• Excellent critical thinking, problem-solving, and communication skills.
• Ability to thrive in a fast-paced, high-volume environment.

Preferred Qualifications

• Experience working with fraud detection platforms (e.g., Kount, Sift, or similar).
• Familiarity with Visa, Mastercard, and NACHA compliance requirements.
• Experience with machine learning models or analytics platforms is a plus.
• Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
• Ability to work hybrid from our Newark office three days per week.

$150,000 - $150,000 a year