Senior Revenue Operations Manager

RSA; Burlington (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary annual bonus

Health, disability, and life insurance

401(k) with company match

Flexible paid time off

Job summary

RSA is seeking a Senior Revenue Operations Manager to drive forecasting, pipeline management, compensation design, and streamlined operations. You will partner with Sales Leadership, Finance, Marketing, Revenue Operations, and other teams to translate business needs into clear processes, trusted data, actionable insights, and effective seller workflows.

Defining requirements for opportunity management, dashboards, automation, and data governance, you will collaborate with technical teams to

Qualifications

• 9+ years in Sales Operations, Revenue Operations, Sales Analytics, or related function with progressive responsibility.
• Hands-on Salesforce experience with opportunities, dashboards, reporting, data governance, and process improvement.
• Experience with sales forecasting, pipeline management, and enterprise sales methodologies such as MEDDPICC.

Responsibilities

• Support forecasting, pipeline reviews, and quarter-end execution with Sales Leadership.
• Analyze pipeline health, coverage, progression, aging, conversion, slippage, and deal risk.
• Improve forecast consistency and visibility; highlight risks and opportunities.

Skills

Salesforce knowledge

Forecasting & pipeline mgmt

MEDDPICC methodology

Data analysis & BI

Cross-functional collaboration

Communication & project mgmt

Excel proficiency

Tools

Gong

Power BI

HubSpot

ZoomInfo

Job description

RSA provides trusted identity and access managementfor 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSAspecializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises,RSAconnects people with the digital resources they depend on everywhere they live, work, and play.

For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions ; the first ever and only multi-functional, passwordless hardware authenticator ; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.

Senior Revenue Operations Manager

We are seeking a strategic, analytical, and hands-on Senior Revenue Operations Manager to improve sales execution through forecasting, pipeline management, compensation, and efficient operations.

Partner with Sales Leadership, Finance, Marketing, Revenue Operations, and other teams to turn business needs into clear processes, trusted data, actionable insights, and effective seller workflows.

• Support forecasting, pipeline reviews, and quarter-end execution with Sales Leadership.
• Analyze pipeline health, coverage, progression, aging, conversion, slippage, and deal risk.
• Improve forecast consistency and visibility; highlight risks, opportunities, and recommended actions.
• Serve as a business partner and subject-matter expert for Salesforce and Sales Operations.
• Define requirements for opportunity management, workflows, dashboards, automation, and data governance.
• Partner with technical teams to test and deploy enhancements, document processes, and drive adoption.
• Simplify seller workflows, improve data quality, and reduce manual work.
• Partner with Sales Leadership and Finance on compensation design and administration.
• Support annual planning for compensation, quotas, territories, target allocation, and coverage.
• Model plan changes and seller impacts; track attainment and plan effectiveness.
• Validate commissions, resolve discrepancies, and improve documentation, governance, and automation.

Reporting & Revenue Analytics

• Maintain dashboards for pipeline, bookings, forecasts, renewals, attainment, and sales execution.
• Deliver insights and recommendations for leadership reviews, QBRs, forecasting, and business planning.
• Improve metric consistency and reporting accuracy; automate manual reporting.

Revenue Technology & Operational Improvement

• Optimize Salesforce, Gong and sales technology, including revenue intelligence, forecasting, and reporting tools.
• Support implementations, integrations, testing, governance, adoption, and product-launch readiness.
• Use automation and AI to improve seller productivity and operational efficiency.

Required Qualifications

• 9+ years in Sales Operations, Revenue Operations, Sales Analytics, or a related function, with progressive responsibility.
• Hands-on Salesforce experience with opportunities, dashboards, reporting, data governance, and process improvement.
• Experience with sales forecasting, pipeline management, and enterprise sales methodologies such as MEDDPICC. Experience supporting sales compensation programs, quota and territory planning, and commission administration.
• Strong analytical, problem-solving, Excel, and reporting/BI skills; ability to turn data into actionable insights.
• Experience partnering with Sales Leadership, Finance, and cross-functional teams.
• Strong communication, organization, and project management skills; ability to balance strategy with hands-on execution.

Preferred Qualifications

• B2B enterprise technology or cybersecurity experience.
• Experience with Clari, Gong, Power BI, HubSpot, or ZoomInfo.
• Experience with complex compensation, incentive modeling, annual planning, quota setting, and territory design.
• Experience with CRM transformation, sales process redesign, technology implementations, or automation and AI in Sales or Revenue Operations.

EEO Language for US Job Descriptions

Full-time, non-Sales US employees are also eligible for annual discretionary bonuses that are funded based on prior year company performance. RSA Sales team members are eligible to participate in company commission plans.

In addition, RSA offers its eligible US employees a comprehensive array of benefit programs including flexible paid-time-off, health, disability, and life insurance, and a 401(k) retirement plan with company matching contributions.

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RSA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. RSA will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All RSA employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact [e-mail] . All employees must be legally authorized to work in the US. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.