Senior Revenue Operations Analyst, Data Quality

01A; New York (NY); Presencial; USD 86.000 - 145.000; Jornada completa

Descripción de la vacante

Navan is looking for a Senior Revenue Operations Analyst, Data Quality to own the integrity of GTM data across Sales, Marketing and Revenue Operations. You will manage data quality rules, dashboards, and the integration of third-party data into our CRM, ensuring accurate mapping and deduplication.

You’ll work cross-functionally to fix issues and build scalable processes. You’ll partner with system owners and data teams to drive data quality improvements and territory design, enabling data-driven

Formación

• Bachelor’s degree or equivalent in CS, data analytics, information systems or related field.
• 3+ years in Sales Strategy, Revenue Operations, or Marketing Operations.
• Experience managing 3rd party data vendors or providers.
• Experience owning 3rd party data integrations into a CRM, including field mapping and deduplication logic.
• 2-3+ years developing complex SQL with multi-table joins and analytic functions.

Responsabilidades

• Own all phases of GTM data quality projects from planning through execution and completion.
• Define and maintain data quality rules, standards, metrics, and processes, including ROI calculations.
• Build Data Quality dashboards and methods to measure and report on data quality.
• Lead integration and maintenance of 3rd party data sources into our CRM with proper mapping and deduplication.
• Collaborate cross-functionally to identify and fix data quality issues using sustainable tools and processes.
• Maintain a backlog of data quality issues, priorities, and status.
• Investigate root causes of recurring issues and implement scalable solutions.
• Collaborate with stakeholders and elevate critical issues to leadership when necessary.
• Lead central design and operationalization of GTM territories with Sales Strategy for scalable segmentation.

Conocimientos

Data quality

SQL

CRM integration

Data governance

Data analysis

Salesforce

Educación

Bachelor’s Degree in Computer Science, Data Analytics, Information Systems, or equivalent

Herramientas

Snowflake

BigQuery

Salesforce

JIRA

ServiceNow

Descripción del empleo

Navan is modernizing the infrastructure of business travel, expense, and spend management — and data is central to that mission. We are seeking a Senior Revenue Operations Analyst, Data Quality to own the integrity and trustworthiness of our go-to-market data, enabling Sales, Marketing, and Revenue Operations to move faster and smarter.

In this role, you’ll be responsible for identifying, measuring, and improving the quality of GTM data across systems, with a focus on solving problems at the point of data creation. You’ll also own the integration and management of third‑party data sources into our CRM, ensuring consistency, accuracy, and usability across the GTM tech stack.

You’ll partner cross‑functionally with system owners, data analysts, and operations teams to build scalable data quality practices that support revenue growth and operational excellence. This is a high‑impact role for someone who thrives on getting into the details of complex data problems while building processes and tooling that scale.

What You’ll Do:

• Own all phases of GTM data quality projects from project planning through execution and completion
• Define and maintain data quality rules, standards, metrics, and processes, including ROI calculations
• Build Data Quality dashboards and other methods to measure and report on data quality
• Lead the integration and maintenance of 3rd party data sources into our CRM, ensuring proper mapping, deduplication, and usage across systems
• Work cross‑functionally to identify and fix data quality issues using sustainable and best‑practice tools and processes
• Maintain a backlog of data quality issues, priorities, and status
• Investigate root causes of recurring issues and implement long‑term, scalable solutions
• Collaborate across multiple stakeholders and elevate critical issues and blockers to leadership when necessary
• Lead the central design and operationalization of GTM territories in partnership with Sales Strategy, ensuring scalable, data‑driven segmentation across geographies, segments, and roles
• Maintain clear, centralized documentation of territory logic, segmentation rules, and account assignment workflows to ensure transparency and consistency
• Build tools and dashboards to monitor territory coverage, account distribution, and rep capacity, enabling leadership to make informed planning decisions

What we’re looking for:

• Bachelor’s Degree in Computer Science, Data Analytics, Information Systems, or equivalent
• 3+ years of Sales Strategy, Revenue Operations, and/or Marketing Operations
• 3+ years of experience managing 3rd party data vendors or providers
• Experience owning 3rd party data integrations into a CRM, including field mapping, deduplication logic, and system performance impact
• 2-3+ years of experience developing complex SQL, including multi‑table joins and analytical functions.
  • Can confidently pass a live SQL interview assessment
• 3+ years interfacing with Salesforce or similar CRM platforms
• 3+ years managing projects end‑to‑end, including task definition, work estimation, and status reporting
• Experience solving for data quality problems in Salesforce
• Demonstrated ability to work in fast‑paced, often ambiguous environments with adaptability and focus

Preferred Qualifications:

• Advanced in SQL and other analytics tools Snowflake, BigQuery, Etc
• Experience with territory data management
• Experience working for a B2B SaaS or high‑growth software company
• Prior exposure to 3rd party data strategy across a globally diverse user base
• Familiarity with ticketing systems like JIRA or ServiceNow

Pay Range

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on‑target‑earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

$86,250 — $145,000 USD

Navan uses AI‑assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

• Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

About Navan

Navan (Nasdaq: NAVN) is the global AI‑powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on.

See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high‑performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast‑paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well‑being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long‑term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country‑specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel‑related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in‑person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face‑to‑face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In‑office perks such as company‑provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at talent‑[e-mail].

Candidate Privacy Notice and Use of AI

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".

*Applies to select locations.