Senior Retrieval Operations Analyst

datavant2; United States; On-site; USD 79,000 - 92,000; Full time

Job summary

Datavant is a data collaboration platform dedicated to securing, enabling, and accelerating healthcare data connectivity to empower research, providers, and life sciences partners. The Senior Retrieval Operations Analyst will play a pivotal role in optimizing performance, analyzing complex data, and guiding cross-functional teams to improve efficiency and support our mission.

The role emphasizes leading inventory management efforts, performing root-cause analyses, and driving continuous

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2-4 years of experience in operations analysis or a similar role.
• Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar).
• Familiarity with project management principles and methodologies is preferred.
• Strong knowledge of operational metrics and performance measurement.
• Excellent organizational skills and the ability to work independently and as part of a team.
• Strong communication skills to collaborate and present to all levels of employees.
• Analytical and problem-solving skills to interpret complex data and develop actionable insights.

Responsibilities

• Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics.
• Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution.
• Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups.
• Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement.
• Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs.
• Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework.
• Lead or support strategic projects and organizational initiatives
• Performing other duties as assigned.

Skills

Data analysis

SQL

Excel

Operations metrics

Communication

Education

Bachelor's degree in Business Administration or Operations Management

Tools

SQL

Excel

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Senior Retrieval Operations Analyst at Datavant will play a vital role in optimizing operational performance and supporting strategic initiatives within the organization. This position involves advanced data analysis, process improvement, and collaboration with cross-functional teams to enhance efficiency and support our mission of improving healthcare through data connectivity.

You will:

• Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics.
• Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution.
• Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups.
• Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement.
• Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs.
• Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework.
• Lead or support strategic projects and organizational initiatives
• Performing other duties as assigned.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2-4 years of experience in operations analysis or a similar role.
• Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar).
• Familiarity with project management principles and methodologies is preferred.
• Strong knowledge of operational metrics and performance measurement.
• Excellent organizational skills and the ability to work independently and as part of a Team.
• Strong communication skills to collaborate and present to all levels of employees
• Possess strong analytical and problem-solving skills to interpret complex data and develop actionable insights.
• Be comfortable leading cross-functional discussions and influencing without direct authority.
• Effectively prioritize competing operational needs while maintaining a proactive approach to inventory management.
• Communicate effectively with diverse stakeholders and present information clearly and persuasively.
• Drive accountability by following issues through resolution and driving change within the organization.
• Work collaboratively and coach/mentor team members while fostering collaboration and continuous improvement.
• Demonstrate a keen attention to detail and a commitment to delivering high-quality work.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is: $79,000 - $92,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Dat