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Job summary
A leading automotive parts retailer in Altoona, Pennsylvania is seeking a Retail Parts Pro. This full-time role requires advanced automotive knowledge and sales skills to provide exemplary service to DIY customers. Candidates should have 3-5 years of automotive parts experience and strong communication skills. The role demands effective inventory management and customer relationship building. Join a dynamic team dedicated to excellence in customer service.
Qualifications
3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls.
Achieve personal/store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards.
Skills
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced selling skills for DIY
Education
Valid driver's license
ASE Certification Preferred
Tools
Microsoft Word
Microsoft Excel
Job description
A leading automotive parts retailer in Altoona, Pennsylvania is seeking a Retail Parts Pro. This full-time role requires advanced automotive knowledge and sales skills to provide exemplary service to DIY customers. Candidates should have 3-5 years of automotive parts experience and strong communication skills. The role demands effective inventory management and customer relationship building. Join a dynamic team dedicated to excellence in customer service.