Senior Retail Parts Pro: DIY Auto Specialist

Advance Auto Parts Inc.; Madison (IN); On-site; USD 25,000 - 40,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY function with expert store systems knowledge and automotive part expertise.

This full-time role requires the ability to source from multiple channels and manage inventory processes while delivering high customer service standards. The ideal candidate has 3–5 years of automotive parts experience, strong sales ability, and may hold ASE certification; valid driver's license is required.

Qualifications

• 3–5 years of automotive parts experience.
• Experience handling customer transactions and sales.
• Familiar with parts lookup and inventory processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive knowledge

Sales experience

Customer service

Inventory systems

Diagnostics equipment testing

Education

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY function with expert store systems knowledge and automotive part expertise.

This full-time role requires the ability to source from multiple channels and manage inventory processes while delivering high customer service standards. The ideal candidate has 3–5 years of automotive parts experience, strong sales ability, and may hold ASE certification; valid driver's license is required.