Senior Restoration Technician — Disaster Response

IICRC; Alsip (IL); Hybrid; USD 42,000 - 57,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

IICRC is seeking restoration technicians to join our team in Alsip, IL. You will handle mitigation, drying, and related restoration tasks at disaster sites, while communicating closely with management and customers to explain processes and expectations.

The role emphasizes reliability, organization, and a take-charge attitude, with opportunities for growth and exposure to varied projects in a fast-paced small-business environment.

Qualifications

• Reliable and punctual with a strong work ethic.
• Excellent communication with customers and team members.
• Highly organized and able to manage multiple tasks.
• Capable of working independently and taking charge when needed.

Responsibilities

• Travel to disaster projects and perform required mitigation tasks.
• Communicate with management and co-workers to coordinate work.
• Meet customers and explain our processes clearly and professionally.
• Keep the work area orderly and documented with photos and notes.
• Collaborate on special projects and address customer concerns.
• Deliver high-quality service with a focus on customer satisfaction.
• Provide extraordinary service and clear, proactive communication.
• Respond to job sites as directed and document data in systems.

Skills

Reliability

Punctuality

Problem solving

Customer communication

Organization

Independence

Job description

IICRC is seeking restoration technicians to join our team in Alsip, IL. You will handle mitigation, drying, and related restoration tasks at disaster sites, while communicating closely with management and customers to explain processes and expectations.

The role emphasizes reliability, organization, and a take-charge attitude, with opportunities for growth and exposure to varied projects in a fast-paced small-business environment.