Senior Resource Analyst - DCOPS / Operations Support

San Antonio Water System; San Antonio (TX); On-site; USD 71,000 - 87,000; Full time

Job summary

San Antonio Water System is seeking a Senior Resource Analyst to perform data management, research, modeling and statistical analysis for management decision support. The role involves planning, design, testing, implementation, and maintenance of decision-support systems across departments.

Expectations include presenting findings to executives and stakeholders, converting complex data into clear visuals, and coordinating with internal teams and external agencies.

Qualifications

• Bachelor's degree or higher in a related field as specified.
• Five years' experience in program analyses, modeling, and reporting.
• Knowledge of data management for environmental monitoring and modeling.

Responsibilities

• Identify system requirements and define project scope and deliverables.
• Perform statistical and graphical data analysis to support decisions and regulatory reporting.
• Conduct root cause analysis and propose improvements.
• Design, maintain, and audit data sets and GIS maps.

Skills

Data analysis

Statistical analysis

Report writing

Presentation skills

Interagency liaison

Education

Bachelor's degree in Environmental Science, Natural Resources, Urban Planning, Engineering, MIS, or related field

Master's degree in Environmental Science, Natural Resources, Urban Planning, Engineering, MIS, Public/Business Administration or related field

Tools

GIS software

Databases

Spreadsheets

Graphic design tools

Job description

Grade 21: Starting annual salary: $79,373.00. Rate of pay depends on qualifications.

JOB SUMMARY

The Senior Resource Analyst performs a variety of data management, research, modeling and statistical analysis activities to assist management in problem solving and reporting. This position independently carries out assignments, which may involve planning, design, testing, implementation, and maintenance of decision-support systems to meet the information sharing and operational requirements of various departments. The Senior Resource Analyst performs complex analytical activities that require a detailed understanding of a division's or department's specialized data management requirements and interpretation of its processes.

JOB FUNCTIONS

• Consults with department personnel to identify system, application, and/or analytical requirements; defines project scope and deliverables; develops project specifications; completes assessments and develops recommendations.
• Performs statistical and graphical data analysis to address system needs, supports decision-making, and/or for interpretation of data to be included in various regulatory reports; applies knowledge of various conservation, laboratory, inspection, production, treatment, and collection system principles and regulations to interpretation of data.
• Monitors performance and supports departments and management by performing root cause analysis and developing a hypotheses for improvement.
• Administers a variety of data sets; audits and tests data for validity, redundancy, and integrity; establishes security protocols and privileges; monitors and performs maintenance and develops enhancements, when necessary.
• Attends meetings with internal and external customers; may serve as a liaison with other agencies.
• Prepares and delivers presentations to executive management, the general public and/or governmental and community agencies.
• Converts complex data into easily understood graphical form.
• Facilitates interdepartmental teamwork.
• Establishes and maintains effective working relationships.
• Designs, implements, and maintains a variety of digital maps, reports, and data.
• Performs spatial analyses of geographic data using ESRI programs.
• Ensures the safe/legal operation of SAWS' drone fleet, maintenance, pilot license/recertification, maintaining airspace authorizations, and liability insurance.
• Coordinates with the FAA for authorizations and with Air Traffic Control for flights as well as with various SAWS departments including Legal, Risk Management and Security.
• Performs other duties as assigned.

DECISION MAKING

• This position receives limited supervision.
• Regularly exercises discretion and independent judgment with respect to matters of significance.

MINIMUM REQUIREMENTS

• Bachelor's Degree in Environmental Science, Natural Resources, Urban Planning, Engineering, Management Information Systems, or a related field from an institution accredited by a recognized accrediting agency.
• Five years' experience in conducting program analyses and modeling, coordinating the preparation of highly technical reports and presentations, conducting research, performing database design and data management for environmental monitoring and modeling.

REQUIRED REQUIREMENTS

• Master's Degree in Environmental Science, Natural Resources, Urban Planning, Engineering, Management Information Systems, Business Administration, Public Administration, or a related field from an institution accredited by a recognized accrediting agency.
• Registered Environmental Manager.
• State water/wastewater license if work assignments involve water production or treatment process control.

JOB DIMENSIONS

• Communicates effectively, verbally and in writing.
• Significant contact with internal and external customers, consultants, vendors and government agencies.
• Proficient in application development using appropriate data management software (spreadsheets and databases), geographic information systems software and digital mapping techniques, project planning, graphic design and presentation software, and internet tools.
• Ability to balance responsibilities for multiple projects to ensure timely results in accordance with system quality standards.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Working conditions are in an office environment with occasional field visits.