Senior Residential Support Worker

Atlas Children's Homes; Norfolk (VA); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

Qualifications funding

Flexible hours

Birthday day off

Referral bonus

Company vehicle

Wellness budget

Donations matched

Blue light discounts

Counselling access

Mentorship support

Job summary

Atlas Children's Homes is seeking a Residential Support Worker in Banham, Norfolk to lead shifts, mentor staff, and provide trauma-informed care for young people. You will manage medications, safeguarding, and care plans while collaborating with families and external professionals.

Requirements include Level 3 Diploma in Residential Childcare, 2+ years in residential childcare, and a valid UK driving licence.

Qualifications

• Level 3 Diploma in Residential Childcare (or willing to complete within 2 years).
• At least 2 years' experience in residential childcare, including work with EBD/trauma.
• Confident leading shifts and supporting staff.
• Strong safeguarding knowledge and clear professional boundaries.
• Excellent communication, report writing, and record-keeping skills.
• Emotionally resilient, calm under pressure, child-focused, and reflective.
• Full UK driving licence; willing to work shifts, weekends, sleep-ins.
• Working towards (or holding) the Level 5 Leadership & Management Diploma.
• Previous senior / shift-lead experience in a children's home.
• Familiarity with Children's Homes Regs 2015, Ofsted framework, and PACE/Attachment approaches.
• Experience writing care plans, risk assessments, or mentoring colleagues.
• Lives our values:AnchorThriveListenAmbitiousStability.

Responsibilities

• Lead and coordinate shifts on a rolling rota (9am–9:30am, sleep-in).
• Mentor and motivate the care team; provide reflective feedback.
• Deliver trauma-informed care and build trusting relationships with young people.
• Administer and oversee medication safely and accurately.
• Monitor safeguarding, complete incident reports, respond to risk in real time.
• Keep the home safe, clean, and homely; manage petty cash and daily records.
• Help with rota planning and contribute to team meetings and supervisions.
• Act as Key Worker; write and review care plans, champion each child's voice.
• Work closely with external professionals and families.
• Tackle any reasonable task needed to keep the home running smoothly.

Skills

Team leadership

Communication

Record keeping

Safeguarding

Trauma-informed care

Care plans

Driving licence

Emotional resilience

Mentoring

Conflict resolution

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management Diploma

Tools

Record management

Job description

Residential Support Worker in Banham, Norfolk

Lead and coordinate shifts working as part of a rolling rota, starting at 9am until 9:30am the following day, with a sleep - in included, averaging 9 shifts per month

Mentor and motivate the care team; provide reflective feedback and guidance

Deliver trauma-informed care and build trusting relationships with young people

Administer and oversee medication safely and accurately

Monitor safeguarding, complete incident reports, respond to risk in real time

Keep the home safe, clean, and homely; manage petty cash and daily records

Help with rota planning and contribute to team meetings and supervisions

Act as Key Worker; write and review care plans, champion each child's voice

Work closely with external professionals and families

Tackle any reasonable task needed to keep the home running smoothly

Qualifications Required

Level 3 Diploma in Residential Childcare (or willing to complete within 2 years)

At least 2 years' experience in residential childcare, including work with EBD/trauma

Confident leading shifts and supporting staff

Strong safeguarding knowledge and clear professional boundaries

Excellent communication, report writing, and record-keeping skills

Emotionally resilient, calm under pressure, child-focused, and reflective

Full UK driving licence; willing to work shifts, weekends, sleep-ins

Working towards (or holding) the Level 5 Leadership & Management Diploma

Previous senior / shift-lead experience in a children's home

Familiarity with Children's Homes Regs 2015, Ofsted framework, and PACE/Attachment approaches

Experience writing care plans, risk assessments, or mentoring colleagues

Lives our values:AnchorThriveListenAmbitiousStability

Atlas Children's Homes is committed to safeguarding; all roles require an enhanced DBS and reference checks.

• Opportunities for fully funded qualifications and training.
• Work-life balance with flexible working hours.
• Generous £250 bonuses for referrals.
• Enjoy a day off to celebrate your birthday.
• Rewards linked to Ofsted achievements.
• Use of a company vehicle during shifts.
• Allocation for wellness activities.
• We'll match your charitable donations.
• Enjoy discounts with a blue light card.
• 24/7 access to counselling and support services.
• Guidance and support from seasoned professionals.