Senior Resident Manager

Gainor Staffing; New York (NY); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Live-in unit included

Parking included

High visibility role

Job summary

A leading property management company in Manhattan is seeking a Senior Resident Manager for a luxury high-rise property with 1,100+ units. This live-in position requires operational excellence, mechanical expertise, and strong leadership skills. The candidate should have over 10 years of live-in management experience and a background in ultra-luxury properties. The role includes management of budgets, maintenance, and staff, with a competitive salary of $150K–$175K including housing and parking.

Qualifications

• 10+ years live-in Resident Manager experience.
• Strong mechanical licenses required.
• Experience with ultra-luxury, high-rise rentals preferred.

Responsibilities

• Oversee daily operations and maintenance requests.
• Manage billing, payroll, and budgets.
• Coordinate leasing applications, move-ins, and move-outs.

Skills

Live-in Resident Manager experience

Strong mechanical skills

Budget and payroll ownership

Project management

Proficiency in Yardi Voyager

Maintenance/amenity management experience

Tools

Yardi Voyager

BuildingLink

Job description

Overview

Senior Resident Manager – Flagship Luxury Property (1100+ Units)
Manhattan, NY | On-Site | Full-Time | Live-In Role

A leading Manhattan property management company is seeking a hands-on, highly skilled Senior Resident Manager to oversee a luxury high-rise rental property with 1,100+ units. This is a live-in, 24/7 role requiring operational excellence, strong mechanical expertise, and polished leadership. You’ll be the face of building operations with EVP-level visibility.

Day-to-Day Responsibilities

• 24/7 onsite position; must live on property and be on call at all times
• Strong building mechanical skills (hands-on; “high-end superintendent” level, very in the weeds)
• Billing, payroll, and budget ownership
• Managing maintenance requests through BuildingLink
• Project management, capital improvements, turnovers, and property oversight
• Morning meetings with building staff to review issues and resolutions
• Close coordination with leasing department on applications, move-ins, and move-outs
• Daily site walks with Brian and Mario (Building Operations) — EVP-level visibility; must be polished, proactive, and quick on your feet

Hard Must-Haves

• 10+ years live-in Resident Manager experience
• Ultra-luxury, high-rise rental background (500+ units minimum; ideally 1,000+)
• Strong mechanical licenses (FDNY CoF, Universal CFC, boiler, etc.)
• Yardi Voyager + BuildingLink proficiency
• Budget and payroll ownership experience
• Capital improvement oversight (carpets, wallpaper, amenity upgrades)
• Maintenance/amenity management experience (esp. with commercial tenants such as Lifetime Fitness)
• Leasing coordination: applications, move-ins, and move-outs

Compensation & Schedule

Base Compensation: $150K–$175K (housing + parking included) OT Eligibility: Not eligible (role requires 24/7 availability) Location: Onsite, Manhattan (must live on property) Hours: 24/7 availability, onsite 5 days/week

Why This Role?

Live-in unit + parking included
Lead operations at one of NYC’s premier luxury properties
High visibility role with EVP-level leadership engagement
Full ownership of staffing, vendors, budgets, and capital improvements

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.