Senior Research & Insights Director (Remote)

Smith Hanley Associates; Culver City (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Smith Hanley Associates is seeking a Research and Insights Director with a tech focus to lead complex custom research engagements and act as a senior strategic partner to clients. The role sits on the leadership team, blending client consultation, research oversight, and team development.

You’ll guide senior stakeholders, design robust methodologies across qualitative and quantitative realms, and drive growth and profitability across engagements.

Qualifications

• 8+ years of experience in custom market research design and analysis.
• Deep experience leading complex projects across qualitative, quantitative, and advanced analytics.
• Proven ability to consult with senior stakeholders and shape business strategy.
• Strong leadership experience managing and developing research talent.
• Highly strategic thinker with strong ownership and accountability.
• Excellent written and verbal communication skills.
• Willingness to roll up sleeves and contribute directly at any stage of the research process when needed.

Responsibilities

• Build consultative, trusted partnerships with senior client stakeholders.
• Lead strategic conversations around business objectives and research design.
• Identify organic growth opportunities and contribute to account expansion.
• Partner with senior leadership on new business pitches and capability presentations.
• Design and oversee complex custom research across qualitative, quantitative, and advanced methodologies.
• Provide high‑level strategic oversight at key project milestones.
• Ensure creative, custom methodologies are executed with rigor and impact.
• Guide the development of story‑driven, visually compelling deliverables with actionable recommendations.
• Serve as senior internal advisor to project teams and strategic consultant to clients.
• Drive efficiency, quality control, and profitability across engagements.

Skills

Consulting senior clients

Research design

Qualitative analysis

Quantitative analysis

Advanced analytics

Leadership

Strategic thinking

Stakeholder communication

Job description

Smith Hanley Associates is seeking a Research and Insights Director with a tech focus to lead complex custom research engagements and act as a senior strategic partner to clients. The role sits on the leadership team, blending client consultation, research oversight, and team development.

You’ll guide senior stakeholders, design robust methodologies across qualitative and quantitative realms, and drive growth and profitability across engagements.