Senior Representative, Customer Order Management

Cardinal Health; Juneau (AK); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking a Customer Order Management specialist to expedite orders, liaise with sales, field service, inventory and other internal teams to resolve issues.

The role emphasizes preventing issues, handling inquiries via email and phone, generating reports, and supporting front- and back-office functions. Some bilingual Spanish skills are preferred.

Qualifications

• High school diploma preferred.
• Prior computer experience using Microsoft Office systems required.
• Bi-lingual Spanish speaking preferred.

Responsibilities

• Takes proactive approach in preventing customer issues.
• Communicates with customers through email, inbound and outbound phone calls.
• Generates customer reports as needed.
• Works closely with Cardinal Health Sales Representatives, Field Service Representatives, Inventory and other internal departments to resolve customer issues.
• Responsible for group mailbox tasks and workflow.
• Participates in and/or leads special projects as designated by leadership.
• Supports both front and back-office functions.

Skills

Microsoft Office

Bilingual Spanish

Education

High school diploma

Job description

US-Nationwide-FIELD

Full time

20184964

What Customer Order Management contributes to Cardinal Health

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.

Responsibilities

• Takes proactive approach in preventing customer issues
• Communicates with customers through email, inbound and outbound phone calls
• Generates customer reports as needed
• Works closely with Cardinal Health Sales Representatives, Field Service Representatives, Inventory and other internal departments to resolve customer issues
• Responsible for group mailbox tasks and workflow
• Participates in and/or leads special projects as designated by leadership
• Supports both front and back-office functions

Qualifications

• High school diploma preferred
• Prior computer experience using Microsoft Office systems required
• Bi-lingual Spanish speaking preferred

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range:

$18.70 per hour - $24.12 per hour

Bonus eligible:

No

Benefits:

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

10/04/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)