Senior Reliability Mechanic, West Virginia - Full Time

Macy's; Martinsburg (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Senior Reliability Maintenance Technician to oversee hands-on automation, MHE maintenance, and integration of electrical, mechanical, and computer systems in a distribution center.

The role requires strong PLC, CMMS, and welding knowledge, plus the ability to mentor junior staff and manage multiple tasks in a fast-paced environment. This on-site position offers comprehensive benefits and career growth at Macy's.

Qualifications

• Advanced degree in Mechatronics Technology or at least 4 years of industry experience.
• Multiskilled in electrical and mechanical disciplines with experience in automation, complex MHE environments, and/or robotic operation and maintenance.
• Solid foundational knowledge of PLC-based control systems.
• Experience using CMMS to plan proactive maintenance and record tasks.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to read, understand, and create mechanical and electrical blueprints and schematics.
• Must be able to read and understand employment policies and safety rules in English and communicate effectively with coworkers and leaders.
• Resourceful self-starter who works well independently and as part of a team.
• Proven ability to multi-task and prioritize multiple projects and workload.
• Proven ability to mentor and influence others on the team.
• PC competency and ability to use handheld devices.
• Ability to work a flexible schedule, including day, evening, weekends, and holidays.

Responsibilities

• Work hands-on and demonstrate SME-level knowledge on automation and other MHE in the building.
• Coach and mentor technicians on shift.
• Support the Maintenance Mechanic Supervisor and lead the shift in their absence.
• Provide high levels of equipment availability by troubleshooting and prioritizing repairs.
• Install, alter, troubleshoot, repair, and maintain electronic, mechanical, computer, control systems and components in a complex fulfillment/distribution center.
• Respond quickly to breakdowns, communicate with affected parties, and work efficiently to fix issues.
• Support continuous improvement by learning from breakdowns and providing feedback and suggestions through the line manager.
• Combine electronic, mechanical, computer, and control skills to identify equipment malfunctions, perform maintenance/repairs, and return equipment to service.
• Model safety best practices and monitor others to ensure they follow safe practices; report safety concerns to the Manager or Supervisor.
• Observe and listen to operating machines to diagnose malfunctions and determine repairs.
• Perform preventative maintenance on material handling equipment, including daily system inspections of mechanical, hydraulic, and electrical components; report problems to the Manager or Supervisor.
• Utilize the computerized maintenance management system (CMMS) to monitor, document, and report usage and replacement of parts.
• Perform preventative maintenance on facilities (carpentry, plumbing, and electrical).
• Knowledge of operation and safe storage practices of ARC and MIG welding equipment, including OXY/ACETYLENE and PLASMA welding and cutting.
• May be required to install or recharge batteries for battery-powered material handling equipment.
• Perform electrical tasks such as replacing motors, fuses, and switches.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

Electrical & mechanical

Automation experience

CMMS familiarity

Mentoring/leadership

PLC understanding

Education

Mechatronics degree

Tools

CMMS

PLC systems

ARC/MIG welding

Job description

Overview

Be part of an amazing story. Macy's is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years, with innovations, traditions, inspiring stores, and memorable events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These stories shape a special place to work.

Job Overview: Macy's Senior Reliability Maintenance Technicians use mechanical, electrical, computer, and software skills to work with smart technologies, such as robots, automated conveyor systems, and computer-integrated distribution equipment. They serve as the subject matter expert (SME) and trainer for equipment inside the fulfillment center, performing predictive, preventative, and corrective maintenance to ensure high equipment availability.

Full-time colleagues are typically scheduled to work 30 or more hours per week; part-time colleagues are typically scheduled 12-24 hours per week. Hours depend on business needs and colleague availability.

What We Can Offer You

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Take paid time off and enjoy eight paid holidays. Grow your career with continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full benefits menu here.

What You Will Do

• Work hands-on and demonstrate SME-level knowledge on automation and other MHE (Material Handling Equipment) in the building.
• Coach and mentor technicians on shift.
• Support the Maintenance Mechanic Supervisor and lead the shift in their absence.
• Provide high levels of equipment availability by troubleshooting and prioritizing repairs.
• Install, alter, troubleshoot, repair, and maintain electronic, mechanical, computer, control systems and components in a complex fulfillment/distribution center.
• Respond quickly to breakdowns, communicate with affected parties, and work efficiently to fix issues.
• Support continuous improvement by learning from breakdowns and providing feedback and suggestions through the line manager.
• Combine electronic, mechanical, computer, and control skills to identify equipment malfunctions, perform maintenance/repairs, and return equipment to service. Install, repair, adjust, and test equipment and components to ensure proper function.
• Model safety best practices and monitor others to ensure they follow safe practices; report safety concerns to the Manager or Supervisor.
• Observe and listen to operating machines to diagnose malfunctions and determine repairs.
• Perform preventative maintenance on material handling equipment, including daily system inspections of mechanical, hydraulic, and electrical components; report problems to the Manager or Supervisor.
• Utilize the computerized maintenance management system (CMMS) to monitor, document, and report usage and replacement of parts.
• Perform preventative maintenance on facilities (carpentry, plumbing, and electrical).
• Knowledge of operation and safe storage practices of ARC and MIG welding equipment, including OXY/ACETYLENE and PLASMA welding and cutting.
• May be required to install or recharge batteries for battery-powered material handling equipment.
• Perform electrical tasks such as replacing motors, fuses, and switches.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Who You Are

• Advanced degree in Mechatronics Technology or at least 4 years of industry experience.
• Multiskilled in electrical and mechanical disciplines with experience in automation, complex MHE environments, and/or robotic operation and maintenance.
• Solid foundational knowledge of PLC-based control systems.
• Experience using CMMS to plan proactive maintenance and record tasks.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to read, understand, and create mechanical and electrical blueprints and schematics.
• Must be able to read and understand employment policies and safety rules in English and communicate effectively with coworkers and leaders.
• Resourceful self-starter who works well independently and as part of a team.
• Proven ability to multi-task and prioritize multiple projects and workload.
• Proven ability to mentor and influence others on the team.
• PC competency and ability to use handheld devices.
• Ability to work a flexible schedule, including day, evening, weekends, and holidays.

Essential Physical Requirements You Will Perform

• This position requires lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours; lifting at least 50 lbs; stooping, kneeling, crouching, and climbing ladders.
• Reaching above eye level; crouching, kneeling, and stooping.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and handheld devices to perform job functions.

Supply Chain Only and Colleagues Working in a Supply Chain Facility

• Random drug testing for all colleagues will be conducted monthly or semi-monthly, with selection by a third party. Testing must be completed on the same workday the colleague is informed, or within 24 hours of notification in extenuating circumstances.

About Us

This is a great time to join Macy's. Whether you’re helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying in-style merchandise, or contributing to festive events, Macy's offers opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story – apply today. This job description is not all-inclusive and may be amended. Macy's is an Equal Opportunity Employer committed to an inclusive work environment.

Note: This position may be eligible for performance-based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO, holidays, and more. Eligibility requirements may apply by location, job level, and length of employment. Details at macysJOBS.com.