Senior Release Analyst

General Dynamics Information Technology, Inc.; Maryland; Híbrido; USD 89 000 - 121 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work week

401K with company match

Health benefits package

Internal mobility

Resumo da oferta

General Dynamics Information Technology, Inc. is seeking a Senior Release Analyst to govern release cycles for the HIGLAS product suite within an AI-driven ITSM environment.

You will coordinate release phases, ensure quality controls, and work with Product Owners, Scrum Masters, and internal teams to provide updates and deliverables. This role supports a remote location across the United States with a strong focus on GDIT’s mission-critical systems.

Qualificações

• BS/BA or the equivalent plus 3+ years of Release Management governance experience.
• 8+ years’ experience with processes in a large-scale application environment.
• 3+ years’ experience with MS Office applications.
• 2+ years’ experience with JIRA, ServiceNow, or similar Change/Release Management tools.
• 2+ years’ experience collaborating with cross-functional teams.
• Knowledge of ITIL framework and its core processes.
• ITIL foundation certification.
• Strong communication for reporting and coordination.
• Familiarity with Agile methodologies.
• Awareness of cybersecurity in release cycles.

Responsabilidades

• Govern Release Phases and Release Tasks for in-flight releases.
• Maintain quality checks on releases and track incidents.
• Ensure teams follow Release Management guidelines and address non-conformities.
• Maintain the Global Release Calendar and plan with timelines.
• Present release status at readiness and CAB meetings.
• Coordinate release outages and maintenance notifications.
• Conduct post-release reviews and document outcomes.
• Lead status meetings with product owners and teams.
• Create Deliverables, SOPs, reports, dashboards, KPIs for Release Mgmt.

Conhecimentos

AI Concepts

Change Management

ITSM

Process Improvements

Release Management

Cybersecurity

AI/ML Governance

Formação académica

BS/BA or equivalent

Ferramentas

JIRA

ServiceNow

Descrição da oferta de emprego

Type of Requisition

Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Process and Operational Efficiency Job Qualifications: Skills: AI Concepts, Change Management, IT Service Management (ITSM), Process Improvements, Release Management Certifications: None Experience: 3 + years of related experience US Citizenship Required: No

Job Description

Senior Release Analyst

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Release Analyst joining our team to support Healthcare General Ledger Accounting System (HIGLAS). At GDIT, people are our differentiator. As a Release Analyst supporting IT Service Management (ITSM), you will coordinate and govern release cycles for updates to the HIGLAS Product Suite, contributing to change and release operations in an AI-driven environment that prioritizes continuous improvement and efficient, safe delivery while shaping the future of change enablement.

HOW YOU WILL MAKE IMPACT

• Support the efficiency and effectiveness of the Release Management process.
• Govern the Release Phases and Release Tasks for in-flight Releases.
• Maintain quality checks on releases and ensure those that directly or indirectly result in support Incidents are recorded.
• Ensure teams follow the Release Management process guidelines for all releases and escalating any repeated non-conformity.
• Maintain the Global Release Calendar.
• Attend Notional Timeline Planning meetings to confirm release risks and dependencies.
• Present release status at Operational Readiness Review and Change Advisory Board meetings.
• Coordinate Release outage and maintenance notifications.
• Complete the post-release implementation review of all releases.
• Facilitate meetings with the Product Owners, Scrum Master’s and internalteams to gather / provide updates.
• Create and maintain Deliverables, Standard Operation Procedures, Reports, Dashboards, KPI’s for Release Management area.

WHAT YOU’LL NEED TO SUCCEED

• BS/BA or the equivalent and 3+ years’ experience with Release Management governance
• 8+ years’ experience working with processes in a similar large-scale application environment
• 3+ Years’ experience with MS Office suite of products.
• 2 + Years’ experience with JIRA, ServiceNow, or similar Change/Release Management Tool
• 2 + Years’ experience in working in collaboration with different teams
• Strong written and verbal communication skills for reporting and coordination efforts.
• Knowledgeable in the ITIL Framework, with a clear understanding of key process areas (Incident, Problem, Change, Release) and their interrelations.
• ITIL foundation certification
• Demonstrate excellent process knowledge and strength in defining and maintaining process
• Proficient in leading status meetings with the client on a regular basis
• Knowledge of Agile methodology and framework
• Awareness of cybersecurity best practices in release cycles to safeguard sensitive systems and data
• Experience integrating AI and machine learning solutions within IT governance workflows

Location & Clearance

Location: Remote Clearance: Public Trust - Candidate must meet the residency requirement of having lived in the US for at least three (3) of the past five (5) years and pass a CMS background check in order to obtain a Public Trust.

Benefits & Total Rewards

• GDIT IS YOUR PLACE
• Flexible work week
• 401K with company match
• Customizable health benefits packages
• Collaborative teams of highly motivated critical thinkers and innovators
• Internal mobility team dedicated to helping you own your career
• Rewards program for high-performing employees #GDITFedHealthJobs

The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations:

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
• Paid leave and paid holidays are prorated based on the employee’s date of hire.
• The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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