Senior Relationship Manager - Middle Market

Citizens; Tampa (FL); On-site; USD 150,000 - 210,000; Full time

Job summary

Citizens is seeking a senior banking professional to manage credit-based client relationships in a middle‑market portfolio. You will originate and oversee financing solutions, drive underwriting, and collaborate with senior management to grow revenue and profitability.

You will coordinate pricing with partners, ensure compliance with credit policies, and actively manage client negotiations and documentation. A strong track record in large commercial deal execution is required.

Qualifications

• Extensive experience in soliciting, selling, developing and servicing a wide range of commercial financings.
• Ability to manage complex client relationships and negotiate terms effectively.
• Proven track record in middle-market banking relationships and credit leadership.

Responsibilities

• Originate, monitor and grow middle market banking relationships with credit-based clients.
• Lead credit underwriting, modeling and portfolio monitoring activities.
• Coordinate pricing, revenue growth, cross-sell and relationship profitability with product partners.
• Maintain a portfolio compliant with credit policies and regulatory requirements.
• Engage directly with clients to understand needs and present Citizens solutions.

Skills

Relationship management

Credit underwriting

Financial modeling

Sales skills

Negotiation

Credit policy compliance

Strategic thinking

Communication

Education

Bachelor's Degree

Master's Degree

Job description

Description

At Citizens we’re more than a bank and as a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. While in this role, you will be the central contract person for credit based clients and will quarterback the delivery and maintenance of a wide array of diverse bank products and services through cross selling. Furthermore, you will partner and act as a trusted advisor to the client’s executive management team. Additionally, you will focus on companies with annual revenues between $25-500 million and will typically be responsible for managing 20+ credit based relationships with average loan outstanding’s of approximately of approximately $100 million plus other noncredit relationships and generating annual incremental fee income of at five hundred thousand dollars per year.

Primary responsibilities include

• Works with Senior management, Relationship managers, investment banking partners and other credit professionals to originate, monitor and grow middle market banking relationships.
• Drives credit underwriting, modeling, portfolio monitoring, as well as assisting with office risk management duties.
• Works in partnership with Relationship managers to coordinate pricing, revenue growth, cross sell and relationship profitability.
• Manages and promotes the maintenance of a portfolio that adheres to all applicable credit policies and compliance requirements.
• Interacts with clients directly to understand business needs and represent Citizens in developing and maintaining client relationships.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Possess a minimum of 12 years of relevant industry experience.
• Must exhibit a history of competency and success in soliciting, selling, developing, servicing, and structuring a wide range of secured and unsecured commercial financings, including complex transactions.
• Must be able to handle difficult and sensitive client relationships and capable of handling tough negotiations, both to win the deal and to legally document the transaction.
• Should be an Independent thinker and self-starter with strong sales skills and excellent credit skills.
• Highly skilled in financial modeling and able to appropriately structure credit in a modeling environment
• Formal commercial credit training strongly preferred.
• Must be able to independently assess business risk, taking into consideration capital structures and industry nuances as applicable.
• Capable of actively planning, organizing and managing a deal team, consisting of applicable product partners, to determine value-added approaches to clients and potential clients.
• Will require highly developed communication skills and the ability to influence others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions.
• Must be enthusiastic, resilient, and energetic.
• Education:
• Bachelors Degree required
• Masters Degree preferred

Hours & Work Schedule

• Hours per Week: 40+
• Work Schedule: Mon-Fri

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.