Senior Relationship Banker

Simmons Bank; St. Louis, Northern (MO, KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Simmons Bank seeks a Senior Relationship Banker in St. Louis, MO to build and maintain strong client relationships and provide tailored financial solutions. You will drive revenue through proactive outreach, in-branch and outbound interactions, and collaboration with partners such as mortgage and financial advisors.

A focus on customer satisfaction and compliant service is essential. Ideal candidates have two years of customer-facing experience, HS Diploma/GED, and NMLS licensing or the ability

Qualifications

• HS Diploma or GED required.
• Two years of customer-facing and goal-oriented experience.
• Registration with the National Mortgage Licensing System and Registry (NMLS) and/or ability to obtain NMLS license after employment.

Responsibilities

• Build, expand, and retain client relationships to meet individual and branch goals.
• Provide expert financial solutions through bank products and services.
• Assist customers with account services and transactions, and refer to business partners as needed.
• Ensure compliance with applicable laws, regulations and bank policies.

Skills

Customer relationship

Team leadership

Goal orientation

Strong communication

Education

HS Diploma/GED

NMLS Licensure (after employment)

Tools

MS Office

Social media platforms

Job description

Senior Relationship Banker page is loaded## Senior Relationship Bankerlocations: St. Louis, MOtime type: Full timeposted on: Posted Yesterdayjob requisition id: R114505## It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*As a Senior Relationship Banker (SRB), you will be responsible for building, expanding, and retaining existing client relationships while providing an exceptional client experience. Senior Relationship Bankers will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Senior Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic ‘At Work’ events. Senior Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are professional and positive Simmons Ambassadors while meeting and exceeding our client’s expectations. All Relationship Banker Positions will receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role. The positions will be goaled with an increase in revenue expectation per position from RB I, to RB II, and then Sr RB. The Sr RB will also serve as a liaison for operational items with strong delegation skills. Essential Duties and Responsibilities • Responsible to share and recommend the banks full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources • Ensure that individual goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy • Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements • Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s); coach staff(s) (applies only to Sr RB in the absence of an AFCM) to sell and handle consumer loan requests in an effective manner • Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors • Maintain a high level of client satisfaction by engaging our customers and ensuring we are providing an optimal customer experience • Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. • Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions • Performs other duties and responsibilities as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required. Skills • Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization • Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment • Coach and lead the branch team according to process and protocol in the absence of an AFCM • Met or exceeded individual goals for the most recent 3 of 4 quarters • Regularly conduct team kickoff and meetings with guidance of branch leadership • Assume the role of SME (Subject Matter Expert) in branch as related to all product and services offerings Work jointly with branch leadership in guiding and reinforcing training with all junior associates • Under the direction of Financial Center Manager, coach transactional associates toward conversation starters and improved referrals Education and/or Experience • HS Diploma/GED • Two years customer-facing and goal-oriented experience • This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or • Obtain an NMLS license after employment. Please refer to (http:/mortgage.nationalwidelicensing.org) for more information Computer Skills • MS Office programs • Understand and utilize social media platforms to help share brand awareness and obtain market knowledge Other Qualifications (including physical requirements) • Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town) • Ability to provide support and guidance at other banking institutions within the marke*Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.*locations: St. Louis, MOtime type: Full timeposted on: Posted 17 Days Agolocations: St. Louis, MOtime type: Full timeposted on: Posted 2 Days AgoSince 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.