Senior Relationship Banker

First Horizon Corp.

New Orleans (LA)

Hybrid

USD 42,000 - 65,000

Full time

7 hours ago

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Benefits offered by this job

Medical benefits

Dental

Vision

HSA with company match

401(k) with match

Parental leave

Job summary

First Horizon Corporation is seeking a Relationship Banker in New Orleans, onsite at 4909 Prytania St. You will engage clients in consultative conversations to understand financial goals and promote bank products, focusing on deposits, loans, and cross-sell opportunities.

You will support sales goals, provide personalized financial advice, and reference bank policies while delivering excellent service and timely issue resolution.

Qualifications

High school diploma or GED required.
Minimum 5 years of experience in banking or sales.
Bilingual in English and Spanish and/or Vietnamese preferred.

Responsibilities

Engage clients in consultative conversations to understand financial priorities and recommend banking solutions.
Identify deposit and lending needs, open accounts, and process loan applications.
Provide personalized financial advice aligned with clients' goals.
Refer clients to mortgage, wealth, private client, and business banking partners.
Conduct proactive outreach to clients and participate in sales leadership and training.
Support teller functions to minimize wait times and ensure service quality.

Skills

Consultative sales

Client relationship management

Bilingual preferred

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Salesforce

Job description

Location: Onsite at the location listed in the job posting.

SUMMARY
The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs the most complex assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and Business Development

Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients’ short- and-long term goals. Utilize a deep understanding of the bank’s products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.
Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.
Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.

Client experience

Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Compliance and risk management

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Operational efficiency

Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel.
Assist banking center management with “on the job training” of new associates.
Assist with dual control vault responsibilities and audit controls.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED)
5+ years of experience

Preferred Qualification:

Bilingual in English and Spanish and/or Vietnamese strongly preferred.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required.

NMLS Language

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Info