Senior Relationship Banker

F.N.B. Corporation; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

F.N.B. Corporation in Greenville, South Carolina, is seeking a Senior Relationship Banker to promote sales and enhance customer relationships. Responsibilities include executing banking tasks and achieving sales goals while adhering to compliance requirements.

The ideal candidate should have a High School diploma or GED, along with a year of experience in a related role. Strong customer service and communication skills are essential for success in this position.

Qualifications

• 1 year of job-related experience.
• Excellent communication and analytical skills.
• Familiarity with MS Office applications.

Responsibilities

• Promote sales through outbound calling and greeting customers.
• Make recommendations for Bank products and services.
• Achieve individual weekly sales goals set by the Branch Manager.
• Input and maintain data quality for referrals and customers.
• Ensure compliance with F.N.B. policies and regulations.

Skills

Excellent customer service skills

Excellent communication skills (written and verbal)

Excellent organizational skills

Detail-oriented

Ability to use job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Knowledge of banking policies and procedures

Sales and customer service skills

Education

High School or GED

Job description

Primary Office Location

1217 Woodruff Rd. Greenville, South Carolina. 29607.

Position Title

Senior Relationship Banker

Business Unit

Retail

Reports to

Varies Based On Assignment

Position Overview

This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products & services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants using FNB approved branch technology.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assist with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Complete operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to the current policy and procedures.
• Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Perform other related duties and projects as assigned.
• Serve as risk managers for the business by understanding, reporting, responding to, managing and monitoring the risk encountered daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required

High School or GED

Minimum Number of Years of Job Related Experience Required

1

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures consumer products and services
• Sales and customer service skills

Licensures/Certifications Required

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.