Senior Refrigeration Technician (MA)

Innovative Refrigeration Systems, Inc.; Massachusetts; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & vision insurance

Disability insurance

Life insurance

Weekly pay

Paid vacation

Sick leave

Jury duty leave

Employee referrals

Career development

Job summary

Innovative Refrigeration Systems, Inc. is seeking a Senior Service Technician to maintain, repair, and support industrial refrigeration systems at customer sites. The role requires expertise with ammonia and CO₂ systems, strong safety leadership, and customer service.

Expect long shifts, physical demands, and opportunities to mentor apprentices and lead field service initiatives. Ideal candidates have 5+ years of relevant experience, EPA certification, and RETA certifications; a commitment to

Qualifications

• High school diploma or GED requirement; HVAC tech school preferred.
• 5+ years of relevant experience.
• EPA certification or ability to obtain.
• RETA 1&2 certification preferred.

Responsibilities

• Provide repair and maintenance for industrial ammonia and Freon systems from 100 HP to 5,000 HP.
• Perform routine and emergency service, diagnostics, and inspections on compressors.
• Troubleshoot and repair control, alarm, and electrical systems.
• Maintain safety standards and company policies, including PPE and respirator use.
• Coordinate repairs with Service Managers and customers; conduct preventative maintenance.
• Mentor and support apprentice technicians to maintain service quality.

Education

High School Diploma or GED

HVAC tech school preferred

Tools

EPA Universal Certification

RETA 1/2 Certification

Job description

Senior Service Technician

Innovative Refrigeration Systems, Inc.

is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world. Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

Job Role:

The Senior Service Technician is responsible for the maintenance, repair, and support of industrial refrigeration systems at customer sites. A working knowledge of commercial & industrial refrigeration and electrical controls is required to be successful in this role. Senior Technicians are expected to demonstrate leadership in safety, technical knowledge, and customer service.

Key Duties

• Provide expert repair and maintenance for industrial ammonia and Freon refrigeration systems ranging from 100 HP to 5,000 HP.
• Perform routine and emergency service, diagnostics, and inspections on screw and reciprocal compressors.
• Troubleshoot and repair control systems, alarms, and electrical systems.
• Maintain compliance with safety standards and company policies, including use of PPE and respirators.
• Communicate clearly with Service Managers and customers to coordinate repairs and preventative maintenance.
• Mentor and support apprentice technicians in developing skills and maintaining service quality.

Requirements

• Must be a high school graduate or have attained a GED, HVAC tech school preferred
• Must have more than 5 years of relevant experience
• Universal EPA certification OR ability to obtain
• RETA 1&2 certification preferred
• This position is a safety-sensitive position and will require pre-employment and regular drug testing
• Excellent physical condition as you will be required to climb ladders, wear a respirator, work 10 to 12-hour days, and occasional heavy lifting.
• Must be able to wear a respirator and pass a fit test
• Must be able to lift and carry up to 50 pounds regularly, and up to 75 pounds occasionally.
• Ability to stand, bend, crouch, and kneel for extended periods of time.
• Must be able to work at heights, in confined spaces, and in varying conditions (heat, cold, dust, noise).
• Must have the physical stamina to perform repetitive motions and remain on feet for most of the shift.
• Manual dexterity and hand-eye coordination sufficient to operate tools accurately and safely.

Preferences

• RETA 1 & 2 certifications.
• Motor alignment experience.
• Proven experience in a senior or lead technician role.

Benefits

In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:

• Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%
• 401(k) student loan repayment match up to 15%
• Medical insurance with 75% of employee and family premiums covered by the company
• Dental and vision insurance options
• Optional supplemental insurance coverage
• Short-term and long-term disability insurance
• Accidental death and dismemberment (AD&D) coverage
• Company-paid life insurance
• Weekly pay
• Competitive paid vacation and holiday time
• Paid sick leave, bereavement leave, and jury duty leave
• Employee referral bonus program
• Opportunities for career advancement, professional development, training, and apprenticeship programs
• Access to employee discounts on cell phone plans, vehicle rentals, and other eligible services