Senior Quality Technician

Rain Bird; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Rain Bird is seeking a Senior Quality Technician to support product quality, process control, and CI initiatives across manufacturing. The role serves as a key QA resource, handling lab testing, data analysis, nonconformance management, and quality system compliance.

The candidate will analyze data, develop standards, coordinate qualification activities, manage ECOs/PCOs, conduct audits, and assist with MRB, root cause investigations, and training to ensure customer satisfaction and product

Qualifications

• Experience with quality tools and problem-solving methods.
• Knowledge of calibration systems and measurement analysis.
• Experience in audits within a quality management system.
• Hands-on polymer testing experience (MFI, FTIR, DSC).
• Ability to read engineering drawings and technical docs.
• Proficiency with MS Office, especially Excel.

Responsibilities

• Analyze quality data to identify trends, reduce variation, and drive corrective actions.
• Develop and maintain quality standards, procedures, and work instructions.
• Coordinate qualification activities for new materials, products, and process changes.
• Manage ECOs and PCOs to ensure proper documentation and implementation.
• Conduct routine process audits and inspections per procedures and standards.
• Maintain calibration systems and records for measuring equipment and tools.
• Support MRB activities and disposition of nonconforming materials.
• Assist with root cause investigations and corrective actions.
• Support employee training on quality requirements, methods, and systems.
• Participate in internal/external audits and uphold customer/quality system requirements.

Skills

5 Why Analysis

Pareto Analysis

Cause-and-Effect Diagrams

FMEA

MSA

Gage R&R

Read engineering drawings

Excel proficiency

Tools

InfinityQS SPC Software

Job description

The Senior Quality Technician is responsible for supporting product quality, process control, and continuous improvement initiatives throughout the manufacturing operation. This position serves as a key resource for quality assurance activities, laboratory testing, data analysis, nonconformance management, and quality system compliance. The ideal candidate is a hands‑on problem solver who can work independently, collaborate across departments, and drive improvements that enhance product performance and customer satisfaction.

Responsibilities

• Analyze quality and process data to identify trends, reduce variation, and drive corrective and preventive actions.
• Develop, revise, and maintain quality standards, procedures, work instructions, and inspection documentation.
• Coordinate and support qualification activities for new materials, products, and process changes.
• Manage Engineering Change Orders (ECOs) and Process Change Orders (PCOs) to ensure proper documentation and implementation.
• Conduct routine process audits and inspections to verify compliance with established procedures and operating standards.
• Maintain calibration systems and records for measuring equipment, gauges, and testing instruments.
• Support Material Review Board (MRB) activities and the disposition of nonconforming materials.
• Assist with root cause investigations and implementation of corrective actions.
• Support employee training related to quality requirements, inspection methods, testing procedures, and quality system expectations.
• Participate in internal and external audits and assist in maintaining compliance with customer and quality management system requirements.

Qualifications

• Experience using quality tools and problem-solving methodologies, including 5 Why Analysis, Pareto Analysis, Cause-and-Effect Diagrams, and FMEA.
• Knowledge of calibration systems, measurement system analysis (MSA), and Gage R&R studies.
• Experience working within a structured quality management system and supporting customer or third‑party audits.
• Hands‑on experience performing polymer testing, including Melt Flow Index (MFI), FTIR, and DSC analysis.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Proficiency with Microsoft Office applications, especially Excel, Word, Outlook, and PowerPoint.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities and work effectively with minimal supervision in a fast‑paced manufacturing environment.
• Demonstrated commitment to safety, quality, and continuous improvement.

DESIRED QUALIFICATIONS:

• Experience in plastics manufacturing, or polymer processing.
• Working knowledge of Lean Manufacturing and Six Sigma.
• Experience with InfinityQS SPC Software.
• Prior experience supporting corrective action and continuous improvement initiatives.

WORK SCHEDULE:

MON-FRI, 7:00 AM – 3:30 PM

Must be flexible to work other shifts as required.

Rain Bird is an equal opportunity employer.