Senior Quality Systems Project Manager

Elos Medtech; Memphis (TN); On-site; USD 110,000 - 170,000; Full time

Job summary

Elos Medtech is seeking a seasoned Quality Systems Project Manager to lead a quality system value stream in a medical device manufacturing setting. You will manage CAPAs, complaints, non-conformances, and KPI trending while coordinating with internal and external stakeholders.

The role emphasizes strategic direction, cost controls, and driving improvements across processes, with responsibility for audits and cross-functional collaboration. Applies to a non-people-leader position in Memphis, TN.

Qualifications

• Must have a technical bachelor’s degree or equivalent experience.
• At least 10 years in manufacturing or related operations, with 5+ years in leadership or project management.
• Experience with FDA QSR (21 CFR 820), ISO 13485, GxP and validation processes preferred.

Responsibilities

• Lead complex quality projects including validations, root cause investigations, and CAPAs.
• Standardize customer requirements and coordinate with stakeholders.
• Investigate product complaints and non-conformances; drive solutions with cross-functional teams.
• Prepare audit reports and CAPA responses; support internal/external audits (FDA, ISO).

Skills

Leadership

Communication

Problem solving

KPIs interpretation

Executive briefings

Organization

Time management

MS Office

Discretion & confidentiality

Education

Bachelor's in engineering/science

Tools

Microsoft Office

Warehouse Management

eQMS software

Job description

We are seeking a seasoned and strategic Quality Systems Project Manager. This is a non-people leader role. The Quality Systems Project Manager role will lead a quality system value stream to achieve excellence in safety, quality, delivery, and cost in a medical device manufacturing environment. This role is responsible for developing processes to ensure suitability of key customer accounts, non-conformance investigation/CAPA, complaints, scorecards and KPI trending, and internal / external audits. The ideal candidate embodies our values of passion, trustworthiness, result-oriented, and togetherness using them to guide effective impactful outcomes. This candidate should demonstrate professionalism, integrity, accountability, and a strong work ethic in all interactions.

Essential Job Functions:

• Lead complex quality projects, including validations, root cause investigations, and CAPAs for multiple medical device product lines.
• Manage and standardize customer requirements while communicating with internal / external stakeholders.
• Manage the analysis and investigation of products complaints and non-conformances
• Drive solution plans to completion by working with a cross functional team

Set Direction and Drive Results:

• Clearly communicate goals and expectations from key customers with internal team.
• Utilize continuous improvement principles to propose and implement changes to existing processes aimed at streamlining and improving overall performance.
• Maintain cost controls, creating cost effective use of resources, and ensuring quality.
• Lead internal and external audits, including supplier and customer audits, and prepare comprehensive audit reports and CAPA responses.
• Support training, internal and external audits, including FDA, ISO and Customers.
• Additional functions may be added at discretion of Management.

REQUIREMENTS

SKILLS:

• Strong leadership and team-building skills
• Excellent written and verbal communication
• Problem-solving and decision-making ability under pressure
• Proficient in interpreting production metrics and KPIs
• Comfortable providing briefings at all levels of management.
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, etc.)
• Strong organizational and multitasking abilities
• Ability to maintain discretion and handle confidential information professionally

EXPERIENCE:

• 10 plus years of experience in manufacturing or production operations, preferably within the medical device or pharmaceutical industry
• Minimum of 5 years in a leadership or project management role, ideally within a value stream or lean manufacturing environment
• Experience with FDA QSR (21CFR820), ISO 13485, GxP and validation processes preferred

EDUCATION:

• Education: Bachelors degree in engineering, science or equivalent technical experience.
• Licenses/Certificates: Industry Quality Certifications (i.e., ASQ, PMP)
• Technology/Equipment: Microsoft Office Applications, Warehouse Management Applications, eQMS software

PHYSICAL DEMANDS:

• Ability to sit or stand and move within an office environment for extended periods of time
• Must be able to occasionally lift and/or move up to 20 lbs.
• Ability to wear Personal Protective Equipment as required
• Visual acuity to inspect parts, read documents, computer screens, etc.
• Ability to hear and verbally communicate clearly in meetings, on the phone, and in group discussions
• Occasional bending, stooping, or reaching during on-site activities or workspace organization.

WORKING CONDITIONS:

• Office-based role with regular interaction in manufacturing and cleanroom environments
• Monday - Friday, standard business hours with flexibility as needed to meet project milestones
• Frequent interaction with machinery, tools, and production materials

REPORTING STRUCTURE:

• This position will be reports to the Quality Manager