Senior Quality Systems Leader

GE Aerospace; Hooksett (NH); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Retirement plan (401k)

Tuition assistance

Paid time off

Job summary

GE Aerospace seeks an experienced Quality Manager to own and drive the Quality Management System, ensuring AS9100 compliance and strong KPI-driven performance across manufacturing operations. You will lead audits, CAPA responses, and document control while partnering with Manufacturing, Engineering and Supply Chain to embed QMS requirements in daily activities.

The role requires cross-functional leadership, robust problem-solving skills, and effective communication with leadership, regulators

Qualifications

• Bachelor’s degree and 5 years of QA experience in manufacturing or aerospace.
• Or a high school diploma with at least 10 years of QA experience in manufacturing or aerospace.
• Demonstrated ability to lead programs and projects.
• Effective written and verbal communication across all levels.
• Experience with problem-solving root-cause analysis and audits.

Responsibilities

• Lead end-to-end QMS governance, documentation, change control, and reviews.
• Maintain AS9100 certification and track QMS KPIs using FLIGHT DECK tools.
• Coordinate external audits and drive CAPA responses.
• Own controlled documents and standardize processes.
• Partner with Manufacturing, Engineering, and Supply Chain to embed QMS requirements.
• Interface with customers and regulators on quality matters.
• Lead QMS transformation and SRM activities.

Skills

Quality Assurance

Project Management

Regulatory Compliance

Communication Skills

Root Cause Analysis

Auditing

Education

Bachelor's degree in a relevant field

High school diploma with 10 years QA experience

Job description

Job Description Summary

Managers who have responsibility across multiple job families (eg. Quality Assurance & Quality Control). Have direct reports (or dotted line reports). Should be used for regional or product line scope.

Job Description

Roles and Responsibilities

• QMS Ownership and Strategy- Lead the end-to-end QMS: governance, documentation, change control, and management review cadence. Maintain certification(s) to AS9100 and other regulatory standards. Define and track Quality System KPIs; Use FLIGHT DECK tools to drive reviews/actions to meet targets.
• Compliance, Certification, and Audits- Serve as primary liaison for external audits (certification bodies, customers, regulators) and internal assessments. Plan and oversee the internal audit program: schedule, auditor training, risk-based audit plans, reports, and follow-up. Ensure timely and effective CAPA responses to audit findings and customer escapes.
• Document and Records Control- Own controlled documents, procedures, work instructions, forms, and records retention practices. Drive standardization and simplification of processes and documentation.
• Production Quality System Integration- Partner with Manufacturing, Engineering, and Supply Chain to embed QMS requirements into daily operations.
• Customer and Regulatory Interface- Ensure timely, accurate quality system responses to customer requirements, scorecards, and PPAP/FAI packages (as applicable). Monitor regulatory changes and standard revisions; lead gap analyses and implementation plans.
• Transformation- Lead QMS transformation efforts within the shop. Partner with Safety Management System Leader to develop robust QMS/SMS overlap.
• Safety Risk Management (SRM) – Facilitate risk identification, analysis, and mitigation through collaboration with site product Safety Action Team (SAT)/Groups and product Safety Review Boards (SRB).

Required Minimum Qualifications

• Bachelor’s degree from an accredited university/college and 5 years of quality assurance experience in a manufacturing or aerospace environment
• Or a high school diploma and at least 10 years of quality assurance experience in a manufacturing or aerospace environment.

Desired Characteristics & Experience

• Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
• Effective communication skills, both written and spoken and the ability to interact at all levels – including leadership, regulatory representatives, and customer / operator representatives
• Experience in using problem-solving root cause analysis tools
• Audit experience

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: No