Senior Quality Manager, Learning and Capability

Becton Dickinson NA; San Diego (CA); Presencial; USD 161.000 - 258.000; Jornada completa

Descripción de la vacante

BD is seeking a Senior Quality Manager, Learning & Capability in San Diego to design and deploy training and capability solutions that improve QMS execution and quality outcomes. You will partner with process owners and SMEs to define needs, develop qualifications, and drive adoption across global programs.

You will lead program effectiveness, governance, and continuous improvement, leveraging analytics and AI-enabled tools to strengthen performance and compliance across BD’s Quality

Formación

• BS degree in Engineering or Science required.
• 8+ years in medical device/pharma with quality, training or capability development.
• Experience designing learning solutions, qualification programs, or capability-building initiatives.
• Experience with digital learning apps including AI-enabled tools.
• Strong facilitation, consultation, and communication skills.

Responsabilidades

• Capability solution design & development with process owners to improve QMS execution.
• Lead deployment including rollout, trainer readiness, and workshops; drive adoption and proficiency.
• Capability program leadership for assigned Quality programs; establish trainer networks and monitor effectiveness.
• Continuous improvement, governance & compliance of Central Quality training processes with documentation controls.

Conocimientos

Quality systems

Regulatory compliance

Learning design

Analytics & improvement

Stakeholder mgmt

Change mgmt

Educación

BS in engineering or science

Advanced degree in LD/OD

Descripción del empleo

We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Senior Quality Manager, Learning & Capability is an individual contributor within Central Quality responsible for developing and continuously improving training, capability, and performance support solutions that strengthen quality performance, compliance, and culture. Reporting to the Director of Quality Training and Capability Development, this role partners with Process Owners, SMEs and leadership to identify capability needs and design fit-for-purpose learning strategies, qualification programs, performance support tools, trainer readiness that improve QMS execution, Quality Excellence, and adoption in the business. The role serves as the capability lead for assigned Quality programs. It also drives continuous improvement of the global Quality training management process and procedures, including standardization and efficiencies opportunities. Success is measured through improved workforce proficiency, process performance, learning effectiveness, and quality outcomes.

Responsibilities

• Capability Solution Design & DevelopmentPartner with Process Owners, SMEs, and stakeholders to identify capability needs and design learning, qualification, certification, and performance support solutions that improve QMS execution and business performance.
• Lead the deployment of solutions, including rollout approach, trainer readiness, workshops and ongoing monitoring.Provide expert guidance on learning and performance methodologies to drive adoption, proficiency, and sustained performance.
• Capability Program Leadership & EffectivenessServe as the capability lead for assigned Quality programs, partnering with Process Owners to drive successful implementation, sustainment, and continuous improvement. With the process owners, establish and maintain trainer networks that support workforce readiness and adoption.Monitor program effectiveness and performance trends, using data and stakeholder feedback to strengthen capability, process performance, and quality outcomes.
• Continuous Improvement, Governance & ComplianceProvide process ownership or support for Central Quality training processes, ensuring effective governance, continuous improvement, and alignment with business and compliance needs. Ensure training and qualification activities are compliant, inspection-ready, and supported by appropriate documentation and controls. Leverage learning technologies, analytics, and approved AI-enabled tools to improve effectiveness, efficiency, and learner experience.

Qualifications & Experience

• Minimum BS Degree in Engineering or Science related field required.
• Eight (8+) years of experience in the medical device or pharmaceutical industries with knowledge of Quality Systems, training, capability development or related disciplines.
• Experience designing and implementing learning solutions, qualification programs, workflow learning, performance support tools, or capability-building initiatives.
• Experience with digital Learning applications including AI enabled tools
• Strong facilitation, consultation, stakeholder management, and communication skills.

Preferred Qualifications

• Advanced degree or certification in Learning & Development, Learning Experience Design, Organizational Development or equivalent discipline.
• Experience supporting global or multi-site programs.
• Experience with audits, inspections, or compliance improvement initiatives.

Knowledge and Skills

• Quality Management Systems and regulatory compliance
• Capability development, learning design, and performance support
• Performance architecture and effectiveness measurement
• Facilitation, stakeholder consultation, and influence without authority
• Analytics, problem solving, and continuous improvement
• Learning agility, collaboration, and change management

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers .

Equal Opportunity Employer

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

• USA CA - San Diego Bldg A&B

Additional Locations

• USA NC - Durham - Davis Drive, USA NC - Durham - Roche Drive, USA NE - Columbus (East), USA NE - Columbus (West), USA NJ - Franklin Lakes, USA UT - Sandy

Work Shift

NA (United States of America)

Our Commitment to You

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You ."

Salary Range Information

$161,400.00 - $258,200.00 USD Annual