Senior Quality Manager

Maker's Pride; McComb (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Maker's Pride is seeking a seasoned Quality Assurance and Food Safety leader to oversee all QA/FS programs at the plant. You will coach and mentor teams onsite, ensuring compliance with FDA/USDA, GMP, and 3rd party certifications while driving continuous improvement across KPIs.

You will lead RCA/CAPA investigations, manage HACCP/SQF plans, and partner with plant leadership to elevate quality culture and consumer safety across production lines.

Qualifications

• Bachelor's degree in business/science-related field; post-graduate degree preferred.
• 10+ years in QA/food safety leadership within food manufacturing.
• 5+ years of salaried leadership experience.
• PCQI and/or HACCP certification.
• Strong communication and leadership skills.

Responsibilities

• Lead QA and Food Safety programs including HACCP, Food Safety Plans, and SQF.
• Execute a robust internal audit program to ensure site audit readiness.
• Lead RCA and CAPA investigations.
• Coach and mentor QA/FS teams to build bench strength.
• Collaborate with plant leadership to drive quality culture improvements.
• Oversee environmental monitoring and recall exercises.
• Ensure FDA/USDA/OSHA compliance and GMP adherence.
• Analyze data to drive improvements and KPIs.

Skills

RCA & CAPA tools

Team coaching

Internal auditing

Lean tooling

Statistical methods

SQF knowledge

PCQI / HACCP

Process improvement

Data analysis

Education

Bachelor's degree in business/science-related field

Post-graduate degree preferred

Tools

MS Office Suite

SAP

Job description

Job Summary

Responsible for leading, maintaining, and executing all aspects of Quality Assurance and Food Safety for the plant. Coach, teach, mentor, and manage the Quality and Food Safety teams onsite. Utilize lean tools and root cause analysis to continuously improve the existing quality system. Ensure all requirements from customers, regulatory, and 3rd party certifications are met and in compliance.

Job Duties

• Manage all Quality and Food Safety programs including HACCP, Food Safety Plans, Food Quality Plans, IA Vulnerability, and Food Defense
• Execute a robust internal audit program to ensure site it always audit ready all the time
• Participate in Maker's Pride Production System requirements such as Drumbeat, Weekly KPI, Lean Steering Committee, and Tiered Auditing
• Lead Root Cause Analysis (RCA) and Corrective Actions/Preventative Action (CAPA) investigations
• Coach, teach, and mentor the QA and Food Safety teams to build bench strength and career paths for employees
• Collaborate with all plant leadership to drive quality culture improvements and consumer complaint reductions
• Coordinate multidisciplinary activities among various team members assuring timely, efficient and cost-effective finality
• Administrate all product specifications and associated floor instructions assuring compliance with regulatory label requirements
• Ensure food standard compliance with FDA, USDA, OSHA, GMP, and company policy
• Assess Environmental Monitoring Programs to ensure continued seek and destroy approach to pathogens
• Oversee the Hold and Release program, ensuring proper hold verifications and disposition processes
• Lead Trace and Mock Recall exercises
• Measure and monitor various company KPIs and drive for improvements in key performance areas
• Lead customer QA discussions related to quality or food safety incidents in the plan
• Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory
• Support commercialization teams in integrating customer and compliance requirements into internal specifications and critical quality parameters
• Prioritize and undertake SQF Practitioner and PCQI duties
• Trend and analyze data as needed to drive improvements in the plant (EMP, Pest Control, Consumer Complaints, etc.)
• Support and oversee all aspects of sanitation, including allergen matrix and control programs, chemical control programs, pest control programs, cleaning validations including all sanitation systems as assigned
• May perform other functions as needed

Required Competencies & Knowledge

• Intentional Adulteration Vulnerability Assessments
• Preventative control validations
• SMART goal setting and team coaching
• Basic RCA and CAPA tools
• 7 Steps of Sanitation
• Skill in Personnel development, Team building, Internal auditing, Procedure and Standard Work generation, Risk Assessments
• Demonstrated proficiency in advanced quality statistics, measurement systems analysis and continuous improvement
• Strong understanding of SQF and its implementation is required
• SQF Practitioner certification is a plus
• PCQI/ Food Safety Plans / HACCP Plan development and maintenance

Ability to

• Communicate effectively both verbally and in writing.
• Manage multiple projects at a time
• Direct various program activities within the plant
• Influence Quality Culture behaviors
• Recognize food safety & quality gaps and provide a plan to address
• Work collaboratively with all departments
• Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Hearthside staff

Proficiency in

• MS Office Suite, SAP
• Plus

Work Environment

Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, fork lifts, and slippery floors

50% of work in an office setting

Handle daily employee issues

Travel up to +25%

Physical Requirements

• Ability to use hands and fingers
• Ability to see, hear and talk
• Employee frequently required to sit
• Employee daily required to walk, climb and/or balance
• Ability to lift and carry up to 25 lbs.
• Walk up to 400 yards to work and break areas
• Stand, walk and climb stairs on an infrequent basis

Minimum Qualifications

• Bachelor's degree in business/science-related field and post-graduate degree a preferred
• Ten (10) or more years of related work experience, including experience managing and leading a Quality and food safety / sanitation staff in a related food manufacturing environment (i.e., baked bar, granola manufacture, bread, cold form bar, cookies, crackers, sandwich assembly, kit assembly, etc.)
• Five (5) or more years of salaried leadership experience
• PCQI Certification and/or HACCP Certification
• Must be detailed-oriented, have strong self-confidence and leadership skills and have excellent oral and written communication skills
• SPC and Microsoft Suite computer experience

Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply

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